Wales’ contact centre workers celebrated at awards ceremony The heroes of Wales’ contact centres have been…
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Noetica to Preview Next Generation Contact Centre Technology
Noetica to Preview Next Generation Contact Centre Technology as it Celebrates 25th Anniversary at Call &…
Top 5 Insights for Leading a Multilingual Contact Centre
Top 5 Insights for Leading a Multilingual Contact Centre by Justin Custer, CEO at ChatLingual In…
National Customer Service Week: London UK’s biggest Complainers
National Customer Service Week: Londoners named UK’s biggest complainers Londoners are more likely to contact a…
75 Contact Centre Jobs Created Leisure Operator GLL
75 jobs created in Belfast Contact Centre by leisure operator GLL – Leisure operator GLL has…
Phone Calls Remain the Strongest Contact Centre Tool
Phone calls remain strongest Customer service tool in the contact centre research from Salesforce suggests People…
Ocado Sunderland Contact Centre Delivers The Goods
Ocado Sunderland based contact centre delivers the goods Ocado Retail, the world’s largest online grocery retailer,…
Advertising – Supplier Directory (Silver)
Supplier Directory – Silver Package Fancy a Cherry on top to upgrade the Bronze Supplier Directory…
Advertising – Press Releases
What’s the point of a Press Release if the target audience is not aware of its…
Advertising – Sponsorship
Gold Sponsorship of contact-centres.com To find out more about having Gold Sponsorship simply telephone 0207 993…
Advertising – Supplier Directory (Gold)
Supplier Directory – Gold Package – Contact-centres.com Fancy a Cherry on top to upgrade the Silver…
Advertising – eShots
contact-centres.com offers a comprehensive but yet affordable way to promote your company’s products or services direct…
Advertising – Company Banners
What’s the point of having the best product or service available to the UK contact centre…
Advertising – Press Releases/Sponsored Content
contact-centres.com offers your company the opportunity of using the contact-centres.com to circulate your company’s Press Releases…
Content Guru Accepted In UK G-Cloud 13 Framework
Content Guru and Redwood Technologies Group to Deliver Transformative Citizen Communications Technology to UK Government Global…
Calabrio Analytics Powers Up Savings & Revenue Growth
Award Winners Show How Calabrio Analytics Powers Up Contact Centre Annual Savings and Revenue Growth Recognised…
PCI Pal Partners with Virgin Atlantic to Secure Payments
PCI Pal partners with Virgin Atlantic to secure its international omnichannel payments via its contact centre…
Take Part in the UK Contact Centre Decision-Makers’ Guide 2023
With insights built on hard data, the 20th annual edition of “The UK Contact Centre Decision-Makers’…