The Inner Circle Guide to Contact Centre Remote Working
Research: The Inner Circle Guide to Contact Centre Remote Working Solutions The Inner Circle Guides are a series of analyst reports investigating key customer contact…
QStory
QStory Appoints David O’Reilly As Non-Executive Director
QStory appoints David O’Reilly to board as Non-Executive Director – Start-up and tech veteran joins QStory at an exciting time in its journey QStory, a…
Start Your Contact Centre Agent Training Now
3 Reasons Why You Want To Start Your Contact Centre Agent Training Now CFO asks CEO: What happens if we spend money training our people…
The Intraday Story – Four Reasons to Think Again about Real-Time
The Intraday Story – Four Reasons to Think Again about Real-Time Paddy Coleman at QStory takes a closer look at how intraday automation is the…