Why Your Contact Centre Needs Social Media
Why Your Contact Centre Needs Social Media Social media has cemented its role in society, fast becoming an established part…
Why Your Contact Centre Needs Social Media Social media has cemented its role in society, fast becoming an established part…
By making voice calls, live chat and secure file sharing part of every web browser, WebRTC promises to transform the…
5 Ways to Improve Customer Service with Multi-Channel Contact Centre Technology – Chris Key CEO Hostcomm Today’s customers come with…