Meeting CX Demand During The Holiday Shopping Season in the contact centre – Martin Taylor, Co-Founder…
Tag: Black Friday
How Contact Centres Can Be More Successful on Black Friday
How Contact Centres Can Be More Successful on Black Friday – Retailers worldwide mark it as…
Is your Contact Centre Ready for this Years Black Friday?
Is your contact centre ready for Black Friday? With great bargains comes the potential for a…
Discerning Shopping Tastes of Younger Generation
Discerning shopping tastes of younger generation around Black Friday revealed in new research from Aspect Software…
80% of UK Shoppers Will Avoid High Street on Black Friday
80% of UK shoppers will avoid high street stores on Black Friday, Genesys Research finds New…
Is Your Contact Centre Really Ready for Black Friday?
Are You REALLY Black Friday-Ready? Back Friday is here: it’s happening this very Friday. As with…
Is This Black Friday Set To Be Bigger Than Ever?
Leading global customer experience expert, Webhelp, which provides customer contact solutions for one of the UK’s…
Help Your Contact Centre Avoid Black Friday Blues
Help your contact centre avoid the Black Friday blues – Andrew Small, Vice President, Contact Centre…
Ensure Seamless Customer Experience on Black Friday
4 tips to ensure a seamless customer experience on Black Friday – Trevor Flack, Contact Centre…
Black Friday isn’t over yet for the contact centre
With Black Friday over the time for learning begins – Andrew Small, Vice President of Portfolio,…
Black Friday could make or break the contact centre
Black Friday could make or break the contact centre – Aspect Software offers practical tips for…
Black Friday – What does this mean for Contact Centres?
In 2014, UK Black Friday sales generated five times more revenue than an average shopping day.…
Is your Contact Centre Prepared for Black Friday?
Is your Contact Centre Prepared for Black Friday? Ah, Black Friday. No doubt you recall the…