National Express improves security and flexibility with 8×8 and PCI Pal 8X8 XCaaS deployment includes SecurePay,…
Category: – PCI DSS/GDPR
Tokenization can improve CX Offered by your Contact Centre
How using tokenization can improve the customer experience offered by your contact centre Danny Cresswell of…
Teleperformance Selects PCI Pal For Secure Payment For Enterprise Customers
Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers PCI Pal…
Contact Centre White Paper: How to Prepare for PCI DSS v4.0
Contact Centre White Paper: How to Prepare for PCI DSS v4.0 – Download the Free White…
Freshworks & PCI Pal Partner to Futureproof Card Payments
Freshworks & PCI Pal partner to futureproof omnichannel payment security for Bensons for Beds Following a…
Remote Working is Risky but doesn’t have to be
Remote working is a risky business – but doesn’t have to be with secure card payments…
PCI Pal Partner with Odigo to Provide Secure Payments
PCI Pal, the global provider of secure payment solutions, has today announced a mutual partnership with…
Fraud Prevention v CX. Getting Balance Right in Contact Centres
Fraud Prevention v Customer Experience – Getting the Balance Right in Contact Centres The UK Contact…
Greg Rowe Contact Centre Solution Keeps Payments Flowing
Greg Rowe’s contact centre solution keeps customer communications and payments flowing with technology from Talkdesk and…
PCI DSS Matters (and ensure your contact centre is compliant)
Why PCI DSS matters (and what you can do to protect your contact centre by ensuring…
Fridays UK Chooses PCI Pal to Secure Card Payments
Restaurant group Fridays UK chooses PCI Pal® to secure card payments PCI Pal, the global provider…
Secure Card Payment Using Automatic Speech Recognition
Secure card payment in contact centres using automatic speech recognition (ASR) Dany Cresswell of Cardeasy explains…
With the SCA Deadline Looming – What Happens Next?
With the SCA Deadline Looming – What Happens Next? Rob Crutchington, Director of Encoded, discussing the…
Consumers’ Changing Attitudes to Phone Payments
Consumers’ changing attitudes to telephone payments in a post-pandemic world – Danny Creswell of CardEasy explores…
PCI Pal Shortlisted for Best Compliance Product in CX Awards
PCI Pal® shortlisted for the Best Compliance Product in the CX Awards 2022 PCI Pal®, the…
Digital First: The Future of Card Payments in Contact Centres
Digital First: The Future of Card Payments – Contact centres are complex places at the best…
Secure Omni-Channel Payments in a Post-Pandemic World
This research updates CardEasy’s 2018 white paper De-scoping from PCI DSS in Contact Centres by reviewing…
Eckoh Acquires Syntec To Enhance Contact Centre Offerings
Eckoh acquires Syntec for £31m to enhance its product offering, extend patented IP and accelerate Cloud…
Transaction Security Top the List of Festive Shoppers’ Worries
Gift prices and transaction security top the list of festive shoppers’ worries for 2021, in PCI…