Content Guru Recognised as ‘Vendor of the Year’ at UK IT Industry Awards 2025
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Are You Identifying the Right Customers for Your Outbound Call Lists? Steven Brooks, Chief Commercial Officer of Noetica…
Centrepoint Upgrades Contact Centre Through Route 101 Integration
Centrepoint, the UK’s leading charity supporting homeless young people, upgrades contact centre support through Route 101 integration Route…
Sabio Group In Record-Breaking Google Cloud Deployment
AI Revolution Hits European Insurance: Sabio Group In Record-Breaking Google Cloud Deployment Spanish insurer IMA Iberica leapfrogs industry…
Why UK Consumers Will Pay a 37% Premium for Better Service
In an age dominated by talk of AI and automated customer experiences, a major new report on UK…
Content Guru Unveils Health and Care Microsite
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Capita extends Contact Centre Contract with Samsung UK
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact…
Medallia expands Frontline-Ready AI™ with Mobile Innovations
Medallia expands Frontline-Ready AI™ with mobile innovations to drive faster customer experience action Revolutionary AI puts sophisticated intelligence…
ResQ Announce 50 New Contact Centre Agent Jobs
Contact centre specialist, ResQ, is creating 50 jobs at its Seaham site, with plans for up to 150…
Why UK Consumers Will Pay a 37% Premium for Better Service
In an age dominated by talk of AI and automated customer experiences, a major new report on UK…