Webinar: Best Practices to Create Great Customer Service

Hear best practices to create great customer service Join Enghouse Interactive and Richard Snow from Ventana Research…

Webinar: WFM Employee Engagement – Why it matters

WFM Employee Engagement – Why it matters In this webinar we will go over the traits…

Webinar: Scheduling your way to Service Excellence in the Housing Market

Are you ready for the new housing customers? Scheduling your way to Service Excellence This webinar…

Self Service Can Create Happy Consumers – Webinar

Self Service Technologies can Create Happy Consumers – Global web event with Genesys and industry analysts…

Webinar: Forecast Calls for Omnichannel Engagement

Webinar – Global web event with Genesys and industry analyst offers fresh look at 2016 trends…

Digital Transformation Imperative for the Contact Centre

Research Underscores Digital Transformation Imperative for the Contact Centre – Global web event with Genesys and…

Verint Webinars how to improve Customer Service

Throughout August, Verint are delivering 2 interactive webinars on how to improve customer experience. This series…

Rant and Rave announce Webinar for Contact Centre Management

Rant and Rave have announced details of their  Webinar for Contact Centre Management: Senior Executives: Customer…

Aspect Software The Omni-channel made easy

Tuesday, November 18, 2014 1:00 PM – 2:00 PM GMT In this webinar we will explore…

Premier Business Audio Webinar Cutting Contact Centre Costs

On Wednesday 8th October Premier Business Audio will be hosting a public sector webinar focussing on…

How Moving Your Contact Centre to the Cloud Eliminates Risk

Interactive Intelligence is hosting a free Web event titled “How Moving Your Contact Centre to the…

Interactive Intelligence – Delivering Superior Customer eExperience?

Interactive Intelligence to Host “What Does it Take to Deliver a Superior Customer Experience?” Industry Web…

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