VoiceSage Nominated for ‘Contact Centre Product of the Year’ for 3rd Year Running
Voicesage, the customer communications technology specialist, which is also nominated in a new technology ROI category, has high hopes of…
VoiceSage
How to Improve Customer Contact Performance and Deliver Great Customer
Customer engagement in today’s multi-channel environment is challenging and sometimes considered complex, but it really doesn’t have to be. As…
Social Media: Why It Doesn’t Pay To Talk The Way Customers Talk
Increasingly, customers respond to business texts the way they do in the rest of their lives: with a chirpy ‘gr8…
Let’s All ‘Hear It’ For That Neglected Mighty Thing: Voice!
Isn’t there some old gag that whoever it was that discovered water, it wasn’t a fish? It’s very easy, in…
Improve customer contact performance and delight customers!
Improving contact centre performance is an ongoing challenge. VoiceSage focus on some of the key elements that should be considered…
VoiceSage launch of Touch Messaging Service
VoiceSage has continued to show impressive growth with the launch of its new product offering VoiceSage‘Touch’. This new visual messaging…
VoiceSage Crowned ‘Contact Centre Product of the Year’ for 2nd Year Running
VoiceSage has repeated last year’s success at the 2014 Network Computing Awards, winning the coveted title of Contact Centre Product…
Serco & VoiceSage Release WhitePaper – The ‘Now’ Generation and the Customer Communications Gap
Multi-channel communications are now vital so consumers can get in touch quickly and conveniently, according to a new white paper…
VoiceSage Gives Powerdial The Extra Multi-Channel Edge
Powerdial teaming up with communications specialist VoiceSage to offer an intelligent blend of voice, SMS and e-mail that effectively targets…