Boost Automation & Expand Customer Self-Service with AI
Contact Centre Talkdesk Webinar: Boost automation and expand customer self-service with Artificial Intelligence Tuesday, January 26 at 10 a.m. GMT…
Talkdesk
Boost Automation & Expand Customer Self-Service with AI
Customer self-service has been a hot topic in the contact centre space for many years. Now, with new Artificial Intelligence…
Talkdesk Adds Talkdesk Remote and Talkdesk On The Go
Talkdesk adds new at-home and mobile workforce solutions with Talkdesk Remote and Talkdesk On The Go for contact centres Talkdesk…
Talkdesk Enhances Contact Centre Outbound Dialer Suite
Talkdesk enhances Contact Centre Outbound Dialer suite for efficient and compliant customer outreach Talkdesk 20-in-20 continues with new products and…
ORGANO Selects Talkdesk Enterprise Cloud Contact Centre
ORGANO Selects Top-Rated Talkdesk Enterprise Cloud Contact Centre to Elevate Customer Experience Leading producer and marketer of healthy, convenient and…
Talkdesk Leader in G2 Crowd Winter 2020 Report
Talkdesk named a Leader in G2 Crowd Winter 2020 Report with Highest Satisfaction Scores and User Reviews Talkdesk® announced it…
Weekendesk Reserves Talkdesk for Cloud Contact Centre Solutions
Talkdesk to improve customer experience for Weekendesk by boosting contact centre efficiency through seamless Salesforce integration, reporting and security compliance…
Indie Campers Drives Improved CX with Talkdesk
Indie Campers Drives Improved Customer Experience with Talkdesk and Salesforce Indie Campers, one of Europe’s largest campervan rental companies, eliminates…
Webinar: Contact Centre Benchmarking & Service Trends
New research reveals contact centre benchmarking stats and service trends A contact centre’s success ultimately hinges on their ability to…
Talkdesk Announces Talkdesk Hybrid Spaces
Talkdesk, the cloud contact centre for innovative enterprises, today at CX Tour in London unveiled Talkdesk Hybrid Spaces, a simple,…
trivago books Talkdesk to optimise contact centre
trivago Hotel Relations books Talkdesk to optimise contact centre Talkdesk announced trivago Hotel Relations selected Talkdesk as its contact centre…
Talkdesk Announces Launch of Talkdesk Agent Assist
Talkdesk announces Launch of Talkdesk Agent Assist Talkdesk, the cloud contact centre for innovative enterprises announced Talkdesk Agent Assist, a…
David Phillips chooses Talkdesk Cloud Contact Centre Solutions
UK retailer David Phillips chooses Talkdesk cloud contact centre solutions for strong Zendesk integration Largest furnishing and specialist services in…
How Does your Contact Centre Measure Up?
How Does your Contact Centre Measure Against the Competition? How does your contact centre compare to your competitors? Are your…
Contact Centre Events: Talkdesk CX Tour London
Talkdesk CX Tour Register today to join Talkdesk to hear from industry thought leaders and learn how you can take…
Mitel & Talkdesk Cloud Contact Centre Solution
Mitel and Talkdesk partner for enterprise cloud contact centre solution Strategic partnership launches with Mitel MiCloud Connect CX so organisations…
Talkdesk Amplifies Innovation for Enterprise Contact Centres
Talkdesk Amplifies Experience Innovation for Enterprise Contact Centres Talkdesk Winter 19 release empowers enterprise contact centres to provide a personalised,…
Machines Are Great, Contact Centre Agents Are Better
Machines Are Great But Contact Centre Agents Are Better suggests Patrick Russell, Product Innovation Marketing Manager at Talkdesk. The promised…
How Can Contact Centres Improve First Contact Resolution?
According to a recent survey by Talkdesk, First Contact Resolution is the most important metric by which managers assess the…