Tag: SMS

- Case Study - Contact Centre News

BrightHouse Puts Customer First With Mobile Payments

13 September 2016
Contact- Centres

BrightHouse Puts The Customer Comes First With SMS and Mobile-Based Payments thanks to VoiceSage BrightHouse’s use…

- Articles - Contact Centre News

UK Banks Must Heed NIST Warnings says Aspect

15 August 2016
Contact- Centres

UK banks must heed the NIST’s warnings on SMS-based two-factor authentication, says Aspect Software News that…

- Contact Centre News - Social Media/Digital

Top Tips For Proactive SMS Outreach Success

12 August 2016
Contact- Centres

Top Tips For Proactive SMS Outreach Success – VoiceSage product expert Stephanie Keyes shares best practice…

- Contact Centre News - Social Media/Digital

Why the humble SMS is still a key customer service channel

3 June 2016
Contact- Centres

Why the humble SMS is still a key customer service channel – Stephen Ball of Aspect…

- Contact Centre News - Social Media/Digital

VoiceSage asks Why Doesn’t SMS Get The Love It Should?

23 November 2015
Contact- Centres

Why Doesn’t SMS Get The Love It Should? Mark Oppermann of customer outreach tech leader VoiceSage…

- Contact Centre News - Products

Sabio helps strengthen multi-channel engagement with SMS capability

2 July 2015
Contact- Centres

Contact centre technology specialist Sabio has extended its Network Services portfolio with the addition of comprehensive…

- Articles - Contact Centre News

VoiceSage Contact Centres and SMS Conversations: The Next Big Thing?

6 March 2015
Contact- Centres

VoiceSage ‘s Paul Sweeney discusses Contact Centres and SMS Conversations and suggest that this is the…

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