Content Guru Recognised as ‘Vendor of the Year’ at the UK IT Industry Awards 2025
Content Guru, a leading global cloud Customer Experiences (CX) technology provider, has been awarded the accolade of “Vendor of the Year” at the prestigious UK IT Industry Awards 2025. This accolade recognises Content Guru’s sustained global growth, market leadership, customer satisfaction, and continued investment in research, development, and charitable initiatives.
Content Guru powers mission-critical CX by bringing together AI, communications, systems of record, and IoT technologies within a single environment, storm®. Through the brain® AI orchestration layer, Content Guru delivers both fully automated and agent-assist solutions, managing the complexity of AI seamlessly behind the scenes. The platform is trusted by major enterprises and public organisations across the UK and worldwide, including the NHS, UK Power Networks, DVLA, and Tesco Bank.
Over the past year, Content Guru has continued to expand its international footprint, announcing its sixth major European office in Athens, Greece, following the launch of a development hub in Porto, Portugal, in 2024. Together, these hubs have supported a 17% increase in headcount over the last 12 months, fuelling innovation and delivery capacity for Content Guru’s global customer base.
The award follows Content Guru’s recent achievement of a 100% ‘Willingness to Recommend’ rating in the 2025 Gartner® CCaaS Voice of the Customer Report, underscoring the company’s commitment to exceptional customer outcomes.
The UK IT Industry Awards, hosted by Computing and BCS, The Chartered Institute for IT, celebrate the most impactful and innovative projects in the technology sector. From hundreds of entries, 30 winners were recognised at this year’s gala event for their outstanding contribution to the industry.
Martin Taylor, Co-Founder and Deputy CEO at Content Guru, said,
“To be named Vendor of the Year at the UK IT Industry Awards is a fantastic recognition of our team’s dedication and innovation,”
“These awards are the pinnacle of the UK technology industry, the ‘British IT Oscars’, and are a celebration of the people and organisations driving progress across every sector. As a British-founded company competing internationally, it’s especially rewarding to see our technology recognised as world-class.”
Available in over 150 countries, storm® is the only cloud platform trusted to run national blue-light emergency services and its CX solutions have delivered the highest customer satisfaction scores in multiple industries for many of the globe’s largest organisations. Its brain® AI services provide leading automated and human-assist capabilities to bolster contact centre performance.
For additional information on Content Guru view their Company Profile
