9 out of 10 Contact Centre Staff Set to Leave Jobs in 2021

Nine out of ten contact centre professionals set to leave their jobs in 2021 Survey highlights…

BT Invests in New Landmark Dundee Contact Centre

BT invests in landmark Dundee Contact Centre – Multi-million pound waterfront development will be home to…

SVL welcomes Dan Bendon as Head of Services

SVL welcomes Dan Bendon as Head of Services SVL is delighted to announce the return of…

BT Completes First Phase of Contact Centre Refurbishment

BT completes first phase of Newcastle contact centre refurbishment Local colleagues will be among the first…

Content Guru Appoints New Country Manager in Germany

Content Guru, the leading Customer Engagement and Experience solution provider, has appointed a new Country Manager…

NatWest Creates 150 New Contact Centre Apprenticeships

NatWest creates 150 new contact centre apprenticeships for young people » In line with National Careers…

Forbes Names TTEC as One of America’s Best Large Employers

TTEC Named by Forbes Magazine as One of America’s Best Large Employers of 2021 – Honor…

Puzzel New CEO to drive ambitious expansion plans 

Puzzel, the leading European Contact Centre as a Service (CCaaS) provider, appoints Frederic Laziou as new…

ECO Creates Jobs at Two of Their Contact Centre Sites

ECO Outsource, formally EC Outsource, have announced the creation of new jobs at  their Sheffield and…

Hull City Council and Civica Create 100 contact centre Jobs

Hull City Council is partnering with Civica, a global leader in software for public services, to…

CC33 Contact Centre Set to Create an Additional 400 Jobs

South Yorkshire based contact centre outsource company CC33 have announced it is to recruit an additional…

IP Integration (IPI) Announces Sat Sanghera as New CEO

IPI announces Sat Sanghera as new CEO – Further strengthens leadership team with appointment of Andy…

Sensée Announces 200 New Contact Centre Jobs

Sensée announces 200 new UK work-at-home contact centre jobs –  Roles for applicants of all ages…

TTEC Accelerates Outsource Growth Strategy in EMEA

TTEC Accelerates Growth Strategy in their EMEA contact centres with Addition of Industry Veteran Alistair Niederer TTEC…

Careers in Contact Centres Has Never Looked this Good

A career in contact centres / customer service has never looked this good By Lisa Steele,…

Jabra Welcomes Jeanette Hunter as new Contact Centre Evangelist

UK Contact Centre expert Jeanette Hunter brings industry know-how as Jabra looks to guide, support and…

Metro Bank to Open Bristol Based Contact Centre

Metro Bank to create 50+ new jobs at New Bristol based contact centre Metro Bank, the…

Sabio Appoints Matt Tuson as Chief Commercial Officer

Sabio Group appoints Matt Tuson as Chief Commercial Officer Tuson joins CX solutions specialist to drive…

Europa Contact Centre Appoints General Manager

Europa Contact Centre Appoints General Manager, Graham Henry to support Growth Strategy Europa Contact Centre, which…

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