ENGIE Completes its Digital Transformation towards the cloud – ENGIE now benefits from a seamless CX…
Category: – Cloud
Cloud v On-Premise: Why it’s a Matter of Contact Centre Choice
Cloud v on-premise: why it’s a matter of contact centre choice – Enghouse explains to do’s…
Content Guru storm Named as a Chrome Enterprise Recommended Solution
Content Guru’s storm Named as a Chrome Enterprise Recommended Solution Content Guru, one of the world’s…
Nasstar Announce Strategic Partnership with Omningage
Nasstar have announced a strategic partnership with Omningage, the leading provider of cloud-based contact centre customer…
Content Guru’s AI Solution Wins Computing Cloud Excellence Award
Content Guru’s AI Solution Wins Computing Cloud Excellence Award at 2023 Ceremony Content Guru, one of…
Hillarys expands Partnership with IPI as it Transitions from On-Premise to Cloud
Hillarys expands Partnership with IPI as it Transitions from On-Premise to Cloud Retailer selects IPI’s Contact…
Content Guru Integrates Google Business Messages into storm® Contact Centre
Content Guru Integrates Google Business Messages into its Cloud Customer Experience Solution storm® for contact centres…
Kura Chooses Avaya Cloud to Transform Customer Experience Offering
Kura, the UK’s largest independent outsourcer, is transforming its contact centre capability with Avaya Enterprise Cloud.…
Is your Customer Service Ready for the Cloud?
Is your customer service ready for the cloud? Take the 5-question test now! is your contact…
Cloud Contact Centre Guide: Moving CX Centre Stage
Customer service expectations are higher than ever, especially as a result of the recent pandemic which…
Puzzel Most Innovative Provider On Cloud Contact Centre Radar
Puzzel has been recognised as the most innovative European-founded CCaaS provider in Frost & Sullivan’s 2023…
BT & Five9 Accelerate Cloud Adoption for Contact Centres
BT and Five9 expand partnership to accelerate cloud adoption for contact centres globally Customers can now…
Experts Bring Cloud-Based Tech to Contact Centres for Refugees
UNHCR Partners with UNICC and Leading Industry Experts to Bring Cloud-Based Technology to Call Centres for…
Migrating to the Cloud? Be prepared to evolve your business…
About to begin your cloud migration journey? Be prepared to evolve your contact centre business… Derek…
Moving your Contact Centre to the Cloud? What’s on offer?
Moving your contact centre to the cloud? What’s on offer and what to consider… Derek Forrest…
Cloud Delivering a Contact Centre Omnichannel CX
The importance of the cloud in delivering a contact centre omnichannel CX Craig Farley, Head of…
Babble Named Winner of Five9 Partner Excellence Award
Babble has been named the winner of the Partner Excellence Award by Five9, a leading provider…
Amazon Connect As Cloud Contact Centre Solution?
Why use Amazon Connect for your cloud contact centre solution? On-prem to cloud……… You’ve decided to…
Route 101 Approved for UK Government’s G-Cloud 13 Framework
Route 101 awarded a place on a major UK Government procurement framework to deliver contact centre…