As you know, contact-centres.com is committed to the customer contact industry. So, we are delighted to…
Category: – Awards
Professor Moira Clark Named Chair of Judges for ECCCSA 2024
Professor Moira Clark named Chair of the Judges for European Contact Centre & Customer Service Awards…
Motorway & Business Systems Scoop Partnership Award at Forum 2024
Business Systems Ltd and Motorway, the UK’s fastest growing used-car marketplace, have been announced as the…
Cnect Wales Awards – Now Open for Entries
Recognition Starts Here! The 2024 Cnect Wales Awards are now open for entry, showcasing the very…
Inaugural CX Force Awards Winners Honoured at Avaya ENGAGE
Inaugural CX Force Awards Winners Honoured at Avaya ENGAGE for Transforming Customer Experiences in the contact…
Content Guru Named Strong Performer in CCaaS Voice of Customer Report
Content Guru Named a Strong Performer in the 2024 Gartner® Contact Centre CCaaS Voice of the…
ECCCSA Contact Centre Awards Open for Entries
The greatest awards programme in the European customer contact industry is now OPEN and accepting entries.…
Content Guru & DVLA Wins Best Technology Partnership Award
Content Guru and DVLA Wins “Best Technology Partnership” contact centre award at 2024 CCA Global Excellence…
National Contact Centre Awards 2024 – Finalists are announced
Record-breaking year for CCMA’s UK National Contact Centre Awards 2024 as Finalists are announced Finalists of…
Avaya & International Avaya User Group Unveil CX Force Awards
Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer…
North East Contact Centre Awards Appoints New Head Judge
The highly acclaimed North East Contact Centre Awards (NECCA) has appointed a new head judge for…
Largest Awards that Recognises UK Contact Centre Talent
The largest awards programme that recognises contact centre talent in the UK. Celebrating their 29th year…
Your Chance for your Contact Centre To Represent the UK’s Best!
Your Chance To Represent The UK’s Best! ContactCentreWorld – the global association for contact centre and…
The UK National Contact Centre Awards 2024 are OPEN!
The largest awards programme that recognises contact centre talent in the UK is now OPEN and…
Noetica Waves the Flag for British Contact Centre Technology
Noetica Waves the Flag for British Contact Centre Technology Innovation with Global Award Win Noetica –…
Winners Announced at European Contact Centre & Customer Service Awards
Austria, Czechia, France, Germany, Greece, Poland, Portugal, Spain and the UK amongst winners at the greatest…
Winners Revealed at CCNNI Contact Centre Awards
Winners revealed at the 2023 CCNNI Awards organised by Contact Centre Network NI (CCNNI) Northern Ireland’s…
Double win for Echo at Northern Ireland Contact Centre Awards
Double win for Echo at the Northern Ireland Contact Centre Awards 2023 Echo NI’s team won…
Odigo, European CCaaS Provider of Choice For On-Premises Solutions
Frost & Sullivan confirms Odigo as the European CCaaS provider of choice for replacing on-premises solutions…