Innovative Solutions to the Conundrum of Collecting Rents
Ahead of the curve: Innovative solutions to the conundrum of collecting rents With demand rising for housing providers…
Ahead of the curve: Innovative solutions to the conundrum of collecting rents With demand rising for housing providers…
Deploying strategies to manage frustrated customers in the utility sector via the contact centre Echo Managed Services Dealing…
Content Guru Named a Strong Performer in the 2024 Gartner® Contact Centre CCaaS Voice of the Customer Report…
Contact Centres in 2030: The AI Frontier – Where Humans and Machines Unite Kevin McGachy, Head of AI…
Fuel Card Services achieves Productivity Uplift with Noetica’s Dialling Solution for Sales and Service Calls though their contact…
With more than 40,000 calls per month, long hold times, overwhelmed contact centre agents, and frustrated customers, the…
Unlocking Customer Service Excellence in the contact centre through Innovative Technology – Joe O’Brien, Head of Communications, Sabio…
Return of the Contact Centre Outsourcer: How to Position Your Business for When Growth Returns to the Economy…
Global CX specialist Ventrica is delighted to announce that it will continue to be a Real Living Wage…
Insights, the New AI-Powered Business Intelligence Tool from Calabrio, Accelerates Conversion of Data into Actionable Intelligence Fully integrated cloud…
Ventrica, the Southend-on-Sea based outsource contact centre, is delighted to announce the appointment of two highly respected members…
Kore.ai’s Research Reveals Historic Shift as Contact Centre Agents and Consumers Increasingly Prefer AI-Driven Solutions Kore.ai has unveiled…