Vodafone & Videlica Win CCA Best Technology Partnership Award

Dublin-based Videlica has won a prestigious Customer Contact Association (CCA) Excellence Award for ‘Best Technology Partnership’…

Noble Systems Wins Best Use of Technology Award

Noble Systems have announced they have won the Best Use of Technology – Vendor Award at…

Firstsource wins Two National Outsource Association Awards

Firstsource Solutions has been recognised as one of the UK’s leading outsource providers at this year’s…

Interactive Intelligence Receives Miercom Performance Verified Certification

In hands-on lab test, Interactive Intelligence contact centre and unified communications software demonstrates ability to support…

Air21 win at Call Centre Awards

The fastest growing dialler company in the UK has beaten off competition from global brands to…

Interactive Intelligence Positioned in Leaders Quadrant

Report defines leaders as high-viability vendors with broad portfolios, significant market share, broad geographic coverage, a…

Teleperformance UK Wins International Award

Teleperformance UK, part of the Teleperformance Group – the global leader in multi-channel customer experience management…

Sitel named global leader in the social media services market

Nelson Hall’s latest research report “Targeting Social Media Services” has named Sitel as a leading provider…

Webhelp TSC Hero Awards

Six customer experience experts from Webhelp TSC have been crowned the best in the UK at…

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