Secure Trust Bank Chooses SVL to Upgrade WFM Solution
Secure Trust Bank chooses SVL to upgrade contact entre Workforce Management solution – SVL have announced it is upgrading the…
Secure Trust Bank chooses SVL to upgrade contact entre Workforce Management solution – SVL have announced it is upgrading the…
Contact Centre Outsourcing specialist go-centric appoint SVL to provide brand new Workforce Management solution. SVL have announced that they will…
Cloud Technologies bring a global reach – As SVL continues to support our client’s global ambitions, Richard Abdy reflects on…
Planning for the contact centre year ahead As the planning cycle moves into full swing, SVL’s Head of Business Transformation,…
Dialect announces partnership with SVL and Omningage to create bespoke service for Global FinTech Market FinTech specialist BPO Dialect Communications…
Living the Hybrid Life in the Contact Centre – 2021 – Debbie Bicker, Business Development Manager at SVL, explains What…
What your customers (really) want for Christmas from contact centres – Rohan Newton Head Of Sales · SVL Business Solutions…
The legacy data conundrum: the money and the law – -Lee Sheard of SVL Business Solutions talks about the crisis…
Refashioning working practices the Financial Services Sector – Steven Perrins talks about how Financial Services will adjust to hybrid working…
SVL have announced that they have been awarded NICE EMEA contact centre analytics partner for 2020. NICE annually distribute awards…
SVL partners with leading outsourcer Ascensos to provide outstanding new service to contact centre clients. SVL have announced a partnership…
SVL welcomes Dan Bendon as Head of Services SVL is delighted to announce the return of Dan Bendon to a…
SVL is delighted to announce they are providing a workforce management (WFM) solution for global on-line food delivery giant Deliveroo.…
How analytics helps support your contact centre agent mental health Rohan Newton, Sales Manager at SVL Business Solutions, argues for…
SVL launches instructional Legacy Data EBooks for Public Safety and Financial Services sectors. With Legacy Data becoming an increasingly problematic…
SVL announces partnership with Decode Cyber Solutions to improve online safety and security and prevent card fraud. SVL is pleased…
Living in the New Norm – an online event on Thursday 15th October 1PM – 2PM hosted by SVL Business…
As a Thank you to the NHS for the incredible work they have done during the Covid19 crisis, SVL and…
SVL announces partnership with Route One Connect to deploy Amazon Connect to Contact Centre’s across the UK and Ireland. SVL…