Spark Response Wins Major Sporting Contract
Spark Response Wins Major Sporting Contract to provide outsource customer service for major sporting events. Successful Gateshead based contact centre…
Spark Response
Spark Response Secures Contract with Weight Watchers
Spark Response secures contract with Weight Watchers which sees UK customer service operations re-shored to Gateshead Contact Centre Gateshead based…
Ensure Seamless Customer Experience on Black Friday
4 tips to ensure a seamless customer experience on Black Friday – Trevor Flack, Contact Centre Manager at Spark Response…
Customer Acquisition vs Retention and Google Ad Words
Can you guess what is the most expensive keyword bid, in the UK via Google Adwords? Or, more importantly, can you…
4 Ways your contact centre is failing millennials
4 Ways your contact centre is failing millennials, and 3 ways to put that right Millennials (those born between 1980 and…
8 things millennials want from customer services
Millennials (those born between 1980 and 2000) grew up just as the internet and more recently smart phones came to…
Key Facts for Retail Customer Service – Spark Response
Key Facts for Retail Customer Service Managers – As noted by Trevor Flack, Contact Centre Manager at Spark Response …
Customer Service – The Definitive Periodic Table
Customer Service – The Periodic Table according to Trevor Flack, Contact Centre Manager at Spark Response As the scientific community…
New jobs at Spark Response contact centre
Spark Response has created 30 new jobs after securing a new contract with one the UK’s biggest energy providers. The…
Spark Response Support Raises £47,000 for Sport Relief
Spark Response has once again done its bit to support Sport Relief by helping raise almost £50,000 towards the grand…
Spark Response Supports Unemployment Initiative To Help Jobseekers
Contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is helping dozens of jobseekers find work thanks to its support…
Spark eCommerce on Recruitment Drive
Leading contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, is creating 140 jobs to meet seasonal demand as it…
Spark Funday Raises over £1,300 for Charity
Leading contact centre, fulfilment and eCommerce provider, Spark eCommerce Group, has raised more than £1,300 for charity at its annual…
Spark Response 50 New Jobs at contact centre
It has been announced that Gateshead based outsourcer and fulfillment specialist Spark Response is to create 50 jobs after securing…