Poor Mental Health Costs Contact Centres Almost £1bn A Year
Poor mental health costs UK contact centres almost £1 billion each year – MaxContact is calling for rebalancing of mental…
Poor mental health costs UK contact centres almost £1 billion each year – MaxContact is calling for rebalancing of mental…
Contact Centre Scripting Templates to Help Deal with Difficult Customers – an eBook from MaxContact – A guide to writing…
Fast-growing contact centre specialist MaxContact builds on record year of growth with new VP of Engineering Matt Yates will…
Staff wellbeing and engagement in your contact centre: Why your business success depends on it. MaxContact Webinar: Thursday 16th June…
Staff wellbeing and engagement in your contact centre: Why your business success depends on it. MaxContact Webinar: Thursday 16th June…
MaxContact – Customer engagement software to drive impact, conversions and smarter customer experiences in contact centres. MaxContact goes above and…
Stress awareness month: why organisations with contact centres should take stress seriously National Stress Awareness Month, run by the Stress…
MaxContact becomes one of the fastest growing contact centre specialists in UK Manchester business sees record growth in 2021 and…
Recruitment and Retention in your Contact Centre A guide to recruiting the best talent for your contact centre and managing…
Three-quarters of Contact Centre Agents facing imminent burnout MaxContact calls on the industry to make 2022 the year of the…
Why the contact centre industry could be heading for its own HGV driver crisis – Ben Booth, CEO of MaxContact,…
White lies leave UK companies in the dark – MaxContact survey reveals that nearly a quarter of UK consumers have…