Homeworking in the Contact Centre Industry During COVID-19
Homeworking in the contact centre industry: why balance will be key in future flexibility COVID-19 has even more businesses talking…
Homeworking in the contact centre industry: why balance will be key in future flexibility COVID-19 has even more businesses talking…
8 Ways to make homeworking a successful option for your contact centre – Colin Hay at Puzzel argues the case…
British home workers are also spending more time caring for family members New research has found that home-based employees are…
Getting the most from contact centre home working – top tips for teams as discussed by Mike Donohue, Sales Director…
Working from home increases productivity and saves companies fortunes. If you re-invest some of your savings in gluing the members…
In the modern day world of home working or ‘telecommuting’, more companies are opting for a group conference call over…
UK contact centres are bracing themselves for a flood of requests from employees wanting to work more flexibly, including from…
LiveOps Encourages Contact Centres to Hang Up Their Phones – CEO Marty Beard’s Vision of Contact Centre Transformation is Part…
The Jabra Cashback promotion has been updated for quarter two to provide authorised partners with a sales campaign to support…
Much has been written about the benefits of remote working – some contact centres embrace the concept citing increased productivity…
The tide is turning in the outsourcing world. What was once a flood of companies turning their back on local…
Contact Centre Homeworking – Klaas van der Leest, UK Managing Director, Intelecom outlines five reasons why it’s time to reconsider…
Contact centre homeworking specialist Sensée has appointed its 500th HomeAgent as the company continues to expand its UK operations. Sensée’s…
Jabra to highlight importance of quality audio devices within Unified Communications voice deployments with a new addition to their devices…
Homeworking specialist Sensée has become one of the first contact centre outsourcers to join CIFAS – the UK’s Fraud Prevention…
Sitel is reporting an increased use of the home agent model within the contact centre environment. Joe Doyle, Marketing Director…
The Jabra Cashback incentive has been updated for Q4, providing authorised partners with a new sales campaign to support growth…