Tips on Holiday Periods in the Small Contact Centre
Holidays in the Small Contact Centre – Paul Chance, Senior Product Marketing Manager at NICE shares valuable tips on how to get he balance right…
Holidays
- 21 May 2020 | Is Home Working A Permanent Option for Contact Centres?
- 20 May 2020 | Ways contact centres are innovating for long-term CX success
- 20 May 2020 | South Liverpool Homes Contact Centre is as Safe as Houses
- 20 May 2020 | UK Healthcare Contact Centre Accelerates Move to the Cloud
- 20 May 2020 | Work-from-home Part of the New Normal for Contact Centres
- 19 May 2020 | How Contact Centres Can Prepare For The New Normal
- 19 May 2020 | Capital City College Adopts Puzzel for Contact Centre
- 15 May 2020 | Webinar: Work from anywhere, because anywhere can work
- 15 May 2020 | Consumers Switch after Poor Contact Centre Experience
- 14 May 2020 | Be Part of The 2020 UK Customer Experience Decision-Makers Guide
- 14 May 2020 | Guide to UK Consumers Contact Centre Use
- 14 May 2020 | The Power of Customer Service in Influencing Loyalty
- 14 May 2020 | White Paper: Contact Centre Operations to Work From Home
- 14 May 2020 | Government Guidance for Contact Centres During COVID-19
- 14 May 2020 | How to Fine-Tune Your Contact Centre WFM Solution
- 14 May 2020 | South Yorkshire Police Take 40,000 calls in one month
- 13 May 2020 | Why Omnichannel is Vital for Public Sector Amidst COVID-19
- 13 May 2020 | Take security seriously when getting back to work
- 12 May 2020 | Fonolo and Conn3ct Partner to Save Consumers Waiting on Hold
- 12 May 2020 | Checklist: Managing Work-from-Home Contact Centre Agents