Webhelp recognised as Major Contender in Everest Group’s Contact Centre Outsourcing Report
Webhelp has been acknowledged as a Major Contender in the global customer experience market, in the new Everest Group’s Contact…
Everest Group
- 21 October 2020 | 5 benefits of an Effective Contact Routing Strategy
- 20 October 2020 | Does Brexit Mean CXit? CX Teams Must Embrace No Deal Brexit
- 19 October 2020 | Customer Touch Point adds Emotion-Detecting Analytics to Portfolio
- 19 October 2020 | Contact Solutions Implements Noetica SABRE Contact Centre Solution
- 16 October 2020 | Enghouse Interactive Helps Council Solve Resident Queries
- 15 October 2020 | Productivity: the new priority for your employee
- 13 October 2020 | Jabra & HP Collaborate on One-Stop Meeting Solution
- 13 October 2020 | Stripe Deploy PCI Pal Security Payment Solutions
- 9 October 2020 | NICE Interactions Live – The Highlights from this years Event
- 9 October 2020 | Five9 Receives Customer Experience Innovation Award
- 9 October 2020 | Echo supports digital transformation at Welsh Water
- 8 October 2020 | Shifting liability for fraud from merchants to customers
- 8 October 2020 | CCMA Academy Autumn Contact Centre Training Events
- 8 October 2020 | Sabio Appoints Matt Tuson as Chief Commercial Officer
- 8 October 2020 | What is Customer Effort Score in Contact Centres?
- 7 October 2020 | The Rise of the CRM in the Contact Centre Space
- 6 October 2020 | Sabio Group Extends CX Capability with Anana Acquisition
- 6 October 2020 | How COVID-19 Has Impacted on Contact Centres
- 6 October 2020 | A 3-Step Formula for Consumer Trust in the AI Age
- 6 October 2020 | Unlock the Intelligence Buried in Your Contact Centre with Analytics