Noble Systems Announces New Employee Engagement Tools to Help Contact Centre Teams Stay Connected and Motivated…
Category: – Products
Sytel Launches Global Compliance to Protect Contact Centres
Sytel Launches Global Compliance to Protect Consumers and Contact Centres Sytel have announced the launch of…
Enghouse Signs Partnership Agreement with converse360
Enghouse Interactive Signs Partnership Agreement with converse360 – Strategic Alliance Focused on Product Integration as well…
Contact centres stay secure with CallGuard & ChatGuard
Contact centres stay secure with Eckoh’s CallGuard Remote and ChatGuard Contact centres that take payments and…
IMImobile enables remote working for contact centre agents
IMImobile enables remote working for contact centres amid pandemic Public sector clients including local councils and…
CallMiner Improve Contact Centres Amidst COVID-19
CallMiner Collaborates with Customers to Improve Contact Centre Operations, Performance and Service Amidst COVID-19 Pandemic A growing…
PCI Pal Launch Rapid Remote to Deliver Secure Payment
PCI Pal® launches new capability to deliver secure payment services to businesses and contact centres with…
Noble Systems Offers Help for Contact Centres during COVID-19
Noble Systems Offers Help for Contact Centres with a Quick Transition to Work-from-Home and Employee Engagement…
T-NOW From TTEC CX Continuity in Days – Not Weeks
T-NOW, a New Offering from TTEC, Provides COVID-19 Business and Government Continuity and Resiliency Solutions for…
Cirrus Launches FastTrack180 Homeworking Solution
Cirrus launches new FastTrack180 Homeworking solution Market leading Cloud Contact Centre supplier enables businesses to switch…
TSB Adds Smart Agent Connecting Live Contact Centre Agents
TSB has announced that it has added a ‘Smart Agent’ function to its site, enabling customers…
Britannic Technologies Launch Free INBOX Software & Support
Britannic Technologies Launch Free INBOX Software & Support during COVID-19 Pandemic Britannic Technologies, have announced they…
EBI.AI launches CoronaBot – Customer Support during Coronavirus
EBI.AI launches free CoronaBot – New pre-trained bot to help companies smooth out peaks and troughs…
Jabra Evolve2 Range. Next Generation of Evolve Range
Jabra pioneers new business standard for concentration and collaboration: the Evolve2 contact centre headset range –…
Enghouse Interactive’s Working From Home – Try Vidyo for Free
Your Free Trial – Real-Time Video Communication Platform To support your business in a time when…
Sytel Cloud Contact Centre Enables Home Working
Sytel is introducing a plan immediately to help contact centres enable their agents to work from…
CXone@home Enables Contact Centre Staff Work From Home
NICE Launches CXone@home to Enable Immediate Contact Centre Transition to Work-From-Home in Response to COVID-19 NICE…
Sensée Create Tech To Deploy Contact Centre Workers At Home
Sensée creates technology ecosystem for businesses to easily deploy contact centre workers at home Homeworking specialist…
Noetica Responsible Contact Centre Outbound Dialling
Noetica Champions Responsible Outbound Dialling in contact centres with European Patent for Live Person Detection in…