Noble Systems Offers Help for Contact Centres with a Quick Transition to Work-from-Home and Employee Engagement…
Category: – Products
T-NOW From TTEC CX Continuity in Days – Not Weeks
T-NOW, a New Offering from TTEC, Provides COVID-19 Business and Government Continuity and Resiliency Solutions for…
Cirrus Launches FastTrack180 Homeworking Solution
Cirrus launches new FastTrack180 Homeworking solution Market leading Cloud Contact Centre supplier enables businesses to switch…
TSB Adds Smart Agent Connecting Live Contact Centre Agents
TSB has announced that it has added a ‘Smart Agent’ function to its site, enabling customers…
Britannic Technologies Launch Free INBOX Software & Support
Britannic Technologies Launch Free INBOX Software & Support during COVID-19 Pandemic Britannic Technologies, have announced they…
EBI.AI launches CoronaBot – Customer Support during Coronavirus
EBI.AI launches free CoronaBot – New pre-trained bot to help companies smooth out peaks and troughs…
Jabra Evolve2 Range. Next Generation of Evolve Range
Jabra pioneers new business standard for concentration and collaboration: the Evolve2 contact centre headset range –…
Enghouse Interactive’s Working From Home – Try Vidyo for Free
Your Free Trial – Real-Time Video Communication Platform To support your business in a time when…
Sytel Cloud Contact Centre Enables Home Working
Sytel is introducing a plan immediately to help contact centres enable their agents to work from…
CXone@home Enables Contact Centre Staff Work From Home
NICE Launches CXone@home to Enable Immediate Contact Centre Transition to Work-From-Home in Response to COVID-19 NICE…
Sensée Create Tech To Deploy Contact Centre Workers At Home
Sensée creates technology ecosystem for businesses to easily deploy contact centre workers at home Homeworking specialist…
Noetica Responsible Contact Centre Outbound Dialling
Noetica Champions Responsible Outbound Dialling in contact centres with European Patent for Live Person Detection in…
IMImobile enable Hyundai Use WhatsApp For Customer Service
IMImobile enables Hyundai to use WhatsApp Business for customer service Using WhatsApp as a customer service…
Time & Attendance – If it aint broke Please don’t fix it
Time & Attendance – If it aint broke don’t fix it – James Evans, Senior Account…
Talkdesk Enhances Contact Centre Outbound Dialer Suite
Talkdesk enhances Contact Centre Outbound Dialer suite for efficient and compliant customer outreach Talkdesk 20-in-20 continues…
Noetica Launch SABRE – Real Time Skills Routing Engine
Noetica to Launch Dynamic Real-Time Skills & Ability-Based Routing Engine and AI-Powered Voice Analytics Partnership at…
Noetica Integrates Xdroid AI Powered Real-Time
Noetica Integrates Xdroid Artificial Intelligence Powered Real-Time Voice Analytics with its Contact Centre Solutions Drive Quality,…
PCI Pal Launch Digital For Omnichannel Payment Security
PCI Pal® launches PCI Pal Digital for omnichannel payment security Launching on Data Protection Day 2020,…
Cyara CX Assurance Platform Delivers 283% ROI Within 3 Years
Independent Research Firm Shows Cyara CX Assurance Platform Delivers 283 Percent ROI Within Three Years Contact…