True vs Fake Cloud: What’s the Difference and Why Does It Matter? Learn how to ask…
Category: – Events
Staff Wellbeing & Engagement in your Contact Centre
Staff wellbeing and engagement in your contact centre: Why your business success depends on it. MaxContact…
Calabrio Webinar – Speech Analytics – The Power of One
Contact Centre Webinar: Speech Analytics – The Power of One Wednesday May 25 2022 – 12:00-12:45…
NICE Interactions – Frictionless Customer Experiences
NICE Interactions Live 2022 to Showcase Strategies for Mastering Frictionless Customer Experiences and to Host George…
Improve Productivity in your Insurance Contact Centre
How we can improve productivity in your Insurance Contact Centre There is a lot to be…
Don’t Miss Your Chance to Register for Five9 CX Summit
Don’t miss your chance to register for Five9 CX Summit EMEA on Thursday, 12th of May…
UK National Contact Centre Awards 2022 Finalists Announced
Finalists of the UK National Contact Centre Awards 2022 announced as tickets for Awards Night at…
Sabio Group Unveils Keynote Speaker for Disrupt 22 Event
Sabio Group, the digital customer experience (CX) transformation specialist, has unveiled the keynote speaker for its…
Payments 2022: The Future of Security & CX Conference
PCI Pal launches Payments 2022: The Future of Security & CX annual conference – Global industry…
Five9 Jam Session: How Smart is Your Virtual Agent?
Five9 Jam Session: How Smart is Your Virtual Agent? Virtual Event – March 22nd 2020 –…
European Contact Centre & Customer Service Exchange
European Contact Centre & Customer Service Exchange – Virtual Event 29-31st March 2022 Giving you the…
8 Ways to Maximise the ROI of AI in the Contact Centre
Discover the building blocks to implement practical AI and create business results. Contact Centre & CX…
How To Successfully Connect Your Hybrid Workforce
Collaborate Anywhere – How To Successfully Connect Your Hybrid Workforce – 27th of January 2022, at…
Boost Your Staff Skills to Improve Customer Experiences
Webinar: Performance Management: Boost your Staff Skills to Improve Customer Experiences How can you use performance…
Contact Centre Webinar: The Future of Customer Experience
Heineken and ContactBabel join Enghouse in webinar glimpsing into the future of customer experience CX specialists…
Contact Centre Webinar: The Hybrid Working Big Debate
Contact Centre Webinar: The Hybrid Working Big Debate Do you have employees working from home? Get…
5 Reasons You Need to be at Call & Contact Expo Next Month
Call & Contact Centre Expo, Europe’s leading event for our industry, is fast approaching! The agenda…
Humanised Customer Feedback: Must-Have for Contact Centres
Humanised Customer Feedback Solutions: A Must-Have for Contact Centre Success- On-Demand video from Stella Connect by…
CCMA Conference: Releasing the Power of the Contact Centre
UK National Contact Centre Conference 2021 – Releasing the Power of the Contact Centre The CCMA…