Disrupt ‘26: Sabio Expands Europe’s Leading CX Programme as AI Moves Beyond the Hype Sabio Group…
Category: – Events
5 EMEA Predictions Defining CX in 2026 and Beyond
The contact centre is entering a period of unprecedented transformation. With Agentic AI reshaping how businesses…
Webinar: Protecting Contact Centre Performance During Demand Spikes
Bupa Global and Get Out of Wrap Join Elephants Don’t Forget for New Webinar on Protecting…
Elevate ’25: Preparing for Tomorrow’s Contact Centre
Puzzel Elevate ’25: – Preparing for tomorrow’s contact centre. From analyst outlooks to AI deep dives…
Puzzel Product Launch: Co-Pilot and Live Summary
Empowering contact centre agents in every call – with AI-driven context, guidance and summarisation. Contact centre…
Contact Centre Webinar: Breaking the Barriers to AI at Scale
AI is reshaping the way contact centres work – but not every organisation is on the…
Contact Centre Events: Sabio CX Community Day – AI & Automation
If you’re leading or supporting AI transformation in your contact centre, focused on improving customer experience,…
IPI Spotlight – AI: The Next Evolution of Heroism
A bold, immersive one-day experience designed to unlock the superpowers of your people and your platform.…
AI Adoption Strategies: Choosing the Right Path to ROI
AI Adoption Strategies: Choosing the Right Path to ROI Ready to adopt AI in your contact…
French CX Leaders Embrace AI Revolution
French CX Leaders Embrace AI Revolution as Sabio’s Disrupt Makes Sold-Out Paris Debut Inaugural event showcases…
Webinar: How Conversational Intelligence Turns Conversations into Insight
Every day, contact centres handle hundreds (sometimes thousands) of customer interactions. But many of those conversations…
Avaya Triage Week – Talk to the People who know Avaya inside out
Avaya Triage Week – Talk to the people who know Avaya inside out – No sales…
Sabio Distrupt: CX Leaders Showcase AI Innovation & Transformation Success
Industry giants in customer experience (CX) converged on London this week (Tuesday, May 20th) for Disrupt…
Data Reveals Quicker Contact Centre Response Times & Lower Attrition Rates
New CCMA Benchmark data reveals quicker contact centre response times and lower attrition rates The CCMA…
European Contact Centre & Customer Service Awards 2025 Open for Entries
Step into the spotlight as the European Contact Centre & Customer Service Awards 2025 are open…
Elevate ‘25 from Puzzel is less than 2 weeks away – Register Now!
Elevate ‘25 virtual is just a few weeks away, and we wanted to give you a…
Sabio Group Takes It’s Disrupt CX Programme Across Europe
Sabio Group have announced the expansion of its acclaimed ‘Disrupt’ programme across Europe for 2025, taking…
AI Reality Check: Businesses Struggling To Navigate The Hype
Despite the buzz surrounding artificial intelligence in customer experience (CX), most organisations are still finding their…
Simplifying Compliance Through Centralised Data Management
Regulatory audits are becoming more complex, and fragmented data management can lead to compliance risks, inefficiencies,…