Noetica Launches New Public Cloud Service for Contact Centres

Noetica Launches New Public Cloud Service for Contact Centres New Noetica Cloud is Deliverable Rapidly and…

TTEC EMEA Approved Supplier Status on G-Cloud 12 Framework

TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework TTEC Holdings,…

Cognosante Chooses Content Guru Cloud Solution

Content Guru, global leader in cloud contact centre solutions, has announced that Cognosante, major public sector…

Maintel Callmedia CX Now – Cloud-Based Contact Centre

Maintel launches Callmedia CX Now- ushering in the cloud-based contact centre of the future Callmedia CX…

Content Guru Named Supplier on Crown Commercial Service

Content Guru Named as a Supplier on Crown Commercial Service’s Spark Dynamic Purchasing System Leading cloud…

Tips for Moving Your Contact Centre to the Cloud

Moving Your Contact Centre to the Cloud – Six Tips to Ensure Success Jeremy Payne, VP…

Connecting Wales – The Cloud Based Contact Centre platform

The Vale of Glamorgan Council has written to every council chief and public sector body in…

UK Healthcare Contact Centre Accelerates Move to the Cloud

UK Healthcare Contact Centre Accelerates Move to the Cloud with NICE inContact CXone CXone selected for…

Barking & Dagenham Council Move Contact Centre to the Cloud

Support for Citizens: Barking and Dagenham Council Moves Entire Contact Centre to the Cloud for Remote…

Content Guru Winners at Management Today NextGen Awards

Content Guru Named Winners at Management Today’s NextGen Awards 2020 Europe’s leader in Customer Engagement and…

Serenova CxEngage Contact Centre Work from Home

Serenova Announces CxEngage Rapid Response Programme to Accelerate Contact Centre Work-from-Home Deployments Within 48 Hours Most…

Cloud9 + Business Systems = Compliant Voice Recording

Cloud9 Partners with Business Systems (UK) Ltd for Compliant Voice Recording Cloud9 Technologies (“Cloud9”), a leader…

Pastdue Credit Continues Growth with Noble Systems

Noble Systems, a global leader in omnichannel contact centre technology solutions, have announced the recent migration…

ORGANO Selects Talkdesk Enterprise Cloud Contact Centre

ORGANO Selects Top-Rated Talkdesk Enterprise Cloud Contact Centre to Elevate Customer Experience Leading producer and marketer…

Cirrus and TelXL announce merger and massive growth plans

Market leading cloud Contact Centre specialist and intelligent voice network solutions provider combine to accelerate growth…

Content Guru – Gartner Contact Centre as a Service

Content Guru Recognised by Gartner for Critical Capabilities for Contact Centre as a Service For the…

Content Guru Win Ventana Digital Leadership Award

Content Guru Wins at Ventana Research Digital Leadership Awards 2019 Global leader in cloud contact centre…

UK Supervisors Spend Half Working Day on Meetings & Admin

Supervisors in the UK spend more than half their working day on meetings and admin…leaving little…

Foehn Gives Public Sector Access to Cloud Solutions

Foehn’s listing on ‘Network Services 2’ gives public sector access to complete cloud communications solutions With…

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