Brightstar , the end-to-end device lifecycle management solutions and device protection provider, has announced the opening of their new dedicated Crewe based contact centre as part of their £50M investment into the UK.
The contact centre, which will employ up to 120 contact centre agents, will provide customer service and sales support.
Gerry O’Keeffe, Brightstar Executive Vice President, commented,
“Together with our Advanced Fulfilment Centre we’re creating world class contact centre operations that will drive exceptional customer experiences for our clients.”
“Brightstar has a proven track record for enhancing NPS and customer satisfaction and I’m thrilled that our new contact centre will enable us to become the first-choice device protection service provider in the UK,”
Paul McLeman, Leasing Director at Orbit Developments, said:
“We have worked very closely with Brightstar in recent months to ensure they have a fit-for-purpose space for this important contact centre.”
“We are delighted to be playing our part in further cementing the firm’s relationship with Crewe and its enduring contribution to the local economy.”
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