Business Systems (BSL Group)

Business Systems is a leading provider of compliance and communications solutions, helping organisations transform their CX strategies. We work closely with our clients, recommending and implementing Cloud Communications and technology solutions that best suit their requirements.

Our Cloud Contact Centre solutions have been successfully deployed in some of the largest contact centres globally contributing to the reduction of operating costs and enhancing operational efficiencies.

As a trusted advisor, we specialise in recommending and customising optimal solutions for our clients’ business operations. Our goal is to streamline their processes through the application of the right technology, ensuring ongoing support throughout the solution’s lifecycle for maximum efficiency and future-proofed operations.

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Contact Business Systems

Business Systems (UK) Ltd is headquartered at BSL Group

2nd Floor, Cannon Green, 27 Bush Lane, London, EC4R 0AA

Telephone: 0208 326 8326

Website – Email – LinkedIn – Twitter – Facebook – YouTube

Products/Services

Agent Coaching & Monitoring, Agent Desktop, Agent Engagement, Agent Motivation, Agent Scoring, AI and Agent Blended Communications, Artificial Intelligence, Back Office, Blending Solutions, Call Back, Call Handling, Call Recording, Cloud Solutions, Consultancy, Contact Centre Satisfaction, Contact Centre Technology, Customer Experience, Customer Feedback, Customer Satisfaction, Data Management, Employee Satisfaction, Gamification, Hosted Solutions, IVR, Mobile Solutions, Omni-Channel, PCI Compliance, Predictive Outbound Dialling, Proactive Customer Contact, Process Automation, Quality Monitoring/Reporting, Real Time Recurring (Tokenisation), Screen Recording, Self Service, Skill Based Routing, Technology, Unified Communications, Virtual Agents & Chatbots, Voice of the Customer, Voice Recording, Workforce Management, Workforce Optimisation.