Lemon Contact Centre Wins Contract with Hi-Tech Guardian Angel
Teesside-based Lemon Contact Centre has won a contract to support a hi-tech ‘guardian angel’ personal safety app that helps keep…
- Industry News, - Products 23 May 2022
Teesside-based Lemon Contact Centre has won a contract to support a hi-tech ‘guardian angel’ personal safety app that helps keep…
- Industry News, - Recruitment
- Contact Centre Tips, - Industry News, Business Systems
- Downloads, - Industry News, MaxContact
- Industry News, - White Papers, PCI Pal
- Industry News, - Reports/Surveys, CCMA, Odigo
- Industry News, - Recruitment, MaxContact
- Industry News, - Products, Content Guru
So… did Work From Home Lead To A Nation Of Slackers Watching Netflix? In the early days of the pandemic…
Secure Trust Bank chooses SVL to upgrade contact entre Workforce Management solution – SVL have announced it is upgrading the…
How to Improve the Patient Experience Within Healthcare Contact Centre Operations – Business Systems discusses In today’s day and age,…
The shifting sands of customer contact in a post-pandemic world – In response to the shift in people’s working habits…
Staff wellbeing and engagement in your contact centre: Why your business success depends on it. MaxContact Webinar: Thursday 16th June…
PCI Pal, the global provider of secure payment solutions, has today announced a mutual partnership with leading Contact Centre as…
Stagecoach, the UK’s largest bus and coach operator, have officially opened their new flagship contact centre within their Headquarters in…
The Great Digital Shift: Why the new ‘gold standard’ of customer experience is more than just a digital journey Global…
The ultimate contact centre training guide -72% of contact centre agents say they need better training to do their jobs…
New categories recognise CX as European Contact Centre & Customer Service Awards open for entries The greatest awards programme in…
Sabio Group, the digital customer experience (CX) transformation specialist, has been named EMEA ‘Cloud Partner of the Year’ at a…
The “Great Expectations” gap – Customers crave great customer service but don’t want to pay a premium – Study reveals…
Contact Centre Scripting Templates to Help Deal with Difficult Customers – an eBook from MaxContact – A guide to writing…
Sheffield contact centre CC33 has unveiled its updated company values and people promises to mark Mental Health Awareness Week. The…
Teesside-based Lemon Contact Centre has won a contract to support a hi-tech ‘guardian angel’ personal safety app that helps keep…
Consumers are calling the shots for when to self-serve, according to CCMA research According to research released today from the…
LiveVox Study Reveals Contact Centers Have Increased Adoption of AI, But Struggle to Capture ROI The research study finds that…
Keep Calm and Simplify: Contact Centre Best Practices in the Era of PCI DSS 4.0 With the release of PCI…