Content Guru Recognised as ‘Vendor of the Year’ at UK IT Industry Awards 2025
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Calabrio – The State of the Contact Centre
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Jabra – ClearSpeech
How to Embrace AI within the Contact Centre
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Are You Identifying the Right Customers for Your Outbound Call Lists?
Are You Identifying the Right Customers for Your Outbound Call Lists? Steven Brooks, Chief Commercial Officer of Noetica…
Centrepoint Upgrades Contact Centre Through Route 101 Integration
Centrepoint, the UK’s leading charity supporting homeless young people, upgrades contact centre support through Route 101 integration Route…
Bringing the Contact Centre Back into the Business
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Contextual Intelligence Becomes New Standard for Exceptional CX
Contextual Intelligence becomes the new standard for exceptional Customer Experience in 2026 Zendesk have released its 2026 Customer…
Content Guru Unveils Health and Care Microsite
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Capita extends Contact Centre Contract with Samsung UK
Capita extends relationship with Samsung UK to provide support for consumer customers Capita today announces that its contact…
Medallia expands Frontline-Ready AI™ with Mobile Innovations
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ResQ Announce 50 New Contact Centre Agent Jobs
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Contextual Intelligence Becomes New Standard for Exceptional CX
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