Noetica is returning to Contact Centre Expo to call for closer collaboration between technology solution providers. Noetica’s message is to promote “best of breed” synergetic solutions, that will make life easier for contact centre professionals to implement and operate new technology innovations, as part of an interconnected ecosystem.
Visitors to stand CC-K62 will learn about Noetica’s portfolio of advanced agent productivity tools, patented outbound technology and comprehensive voice platform. However, this year the company is leveraging the opportunity presented by Contact Centre Expo to highlight the need for greater vendor collaboration.
The aim is to create a tighter vendor community that supports the system integration challenges many contact centres face when looking to upgrade or implement new technology.
Chief Commercial Officer at Noetica, Steven Brooks, comments:
“Few contact centres rely on a single provider for their entire technology stack, but the different systems, applications and data sources they have need to work together as one. This can be a real challenge, and it is something we are eager to change.”
Noetica makes its APIs and SDK integration tools readily available to help organisations quickly embed its solutions but is eager to go further. Brooks continues: “It not only makes a lot of commercial sense for larger software vendors to work closer with boutique developers such as Noetica, but it also makes life simpler for contact centres to roll out their projects faster.”
A powerful example of the power of partnership is Noetica’s successful collaboration with Talkdesk, that will also be at Contact Centre Expo. As a result of the integration between Noetica’s outbound solution and Talkdesk’s AI-driven CX Cloud solution, a rapidly growing number of organisations from a wide range of industry sectors are benefiting from a truly end-to-end inbound, outbound and multi-channel contact centre.
Contact Centre Expo takes place on 19th and 20th November 2025 at Excel in London. For more information about the event Click Here
If you would like to arrange a meeting with the Noetica team to discuss its solutions and technology partnership opportunities, please email
Noetica provides cost-effective, high-end contact centre productivity software. Its product range has been refined over its 27-year history, consistently remaining at the forefront of innovation in the contact centre technology space. By combining the rich functionality of its comprehensive agent productivity tools (Synthesys™), advanced outbound technology (SmartBound™) and comprehensive voice platform (NVP™), Noetica provides tailored solutions to suit any contact centre across industries.
Noetica has been challenging the traditional telephony model and is demonstrably able to provide PBX-free fully featured call centre telephony. The Noetica Voice Platform (NVP™) delivers the expected functionality – ACD, IVR, voice recording, quality management and billing – without the need for an enterprise PBX. Whether in a private cloud or on-premise, this call centre pure play integrates seamlessly with Noetica`s Synthesys™ to radically cut the cost of delivering inbound, outbound, and blended telephony.
The company has recently launched a Skills & Ability Based Routing Engine (SABRE™) along with two major new ground-breaking technologies for outbound calling: – LPD™: AI-oriented detection of all forms of answering machines or voicemail with high accuracy, no initial pause and 0% ‘false positives’, meaning 0% silent calls. – SNoDrop™: High performance predictive dialler with 0% dropped (abandoned) calls.
