Personal Data – The Misconceptions in the Contact Centre

The five biggest myths around personal data security are explained by security specialists Eckoh Consumers in…

Careless Talk Costs Money according to Eckoh Poll

Careless Talk Costs Money according to Eckoh Poll – More than a third of people have…

Simplify Card Payment Process Ditch the CVV Code

It’s time to simplify the card payment process! Take the first step by ditching the three-digit…

Thames Water Selects Eckoh To Fulfil Secure Payments Contact

Thames Water Selects Eckoh To Fulfil Secure Payments Contact – Eckoh plc have announced that it…

Ultracomms Partner with CallMiner to add analytics to PCI Cloud Platform

Ultracomms partners with CallMiner to add market-leading interaction analytics solutions to its PCI certified cloud platform…

Mitigating security risk by sensitive call recordings

Protecting your legacy – mitigating the security risk posed to businesses by sensitive customer call recordings…

PCI DSS in Contact Centres – Syntec White Paper

PCI DSS in Contact Centres: This updated report presents the findings of our investigation into how…

Ultracomms Achieves PCI DSS Certification for Cloud Platform

Ultracomms Achieves Payment Card Industry Data Security Standard (PCI DSS) Level 1 Certification for its Cloud…

Dispelling the Myths of PCI DSS – Matthew Bryars CEO Aeriandi

Dispelling the Myths of PCI DSS – Matthew Bryars, CEO of Aeriandi Almost a decade on…

Aeriandi and Sage Pay Extend Relationship With PCI-DSS Agreement

Aeriandi and Sage Pay Extend Relationship With New PCI-DSS Partner Agreement Partnership will see the two…

A day in the Life of a Contact Centre Card Payment

A day in the life of a contact centre card payment – what does happen to…

PCI DSS Certification – the lowdown according to Ultracomms

PCI DSS Certification – why it matters and what you need to know by Darren Sullivan,…

Aeriandi Appointments as Part of Strategic Board Restructuring

Aeriandi Appoints New Chairman And Chief Operating Officer as Part of Strategic Board Restructuring Appointments will…

Redwood Technologies Group Achieves PCI DSS Certification

The Redwood Technologies Group Achieves PCI DSS Version 3.1 Certification Redwood Technologies and Content Guru are…

Syntec Partner with PCI Security Standards Council to Improve Payment Security

Syntec to Partner with PCI Security Standards Council to Improve Payment Data Security Worldwide – As…

Aeriandi and Vocalcom Partner to Provide Contact Centre Solutions

Aeriandi and Vocalcom announce partnership to provide hosted PCI compliant cloud based contact centre solutions Vocalcom…

PCI DSS Compliance Checklist for Contact Centres

PCI DSS Compliance Checklist for Contact Centres If your contact centre handles customer transactions and sensitive…

Dispelling the Myths of PCI DSS

Dispelling the Myths of PCI DSS Almost a decade on from its original launch in 2006,…

Credit Cards and Contact Centres Shouldn’t Mix

Why Credit Cards and Contact Centres Shouldn’t Mix – Matthew Bryars, CEO ofAeriandi,on how to combat…

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