Speaking Customer’s Language: Everyone Speaks English?

Speaking the customer’s language surely everyone speaks English – well don’t they? Despite Brexit and the…

OMNINGAGE Minimises Time & Maximises Cloud ROI

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Addressing Contact Centre Agent Stress with Technology

addressing agent stress with well-designed technology – The contact centre agent is the lifeblood of any…

From Start-Up to Standard: How Omningage Emerged from the Cloud

From start-up to standard: How Omningage emerged from the cloud – Daniel Solomon (MD Omningage) A…

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