Outsourced contact centre and software specialist, Kura, is experiencing strong growth following a new contract with…
Tag: KURA
KURA Secure 100 Contact Centre Jobs and Create 150 More!
More than a hundred jobs have been secured in Forres after they were deemed at risk…
Research Reveals Agent Training Falling Behind Customer Expectations
New research from the CCA reveals agent training is falling behind customer expectations – Research reveals…
Inisoft Unveil New Brand and Unified Agent Desktop at Expo
Inisoft will unveil new brand identity alongside powerful unified agent desktop platform at the CC Expo…
Kura asks What Will Customer Experience in 2020 Look Like?
Delivering a fantastic customer experience is the holy grail of the contact centre in the 21st…
Kura appoint Oonagh McBride as Head of Inisoft
Kura announces Oonagh McBride will join their Leadership team as the Head of Inisoft Kura, a…
Kura strengthens Leadership Team
One of the UK’s leading Customer Management specialists, Kura, has significantly strengthened it’s Leadership Team this…
Response Rebranded Kura following buy-out
Rebrand comes after MBO and strong business performance for Customer Management Specialist One of the UK’s…