IP Integration (IPI) Announces Sat Sanghera as New CEO
IPI announces Sat Sanghera as new CEO – Further strengthens leadership team with appointment of Andy Scopes as COO IP…
IPI announces Sat Sanghera as new CEO – Further strengthens leadership team with appointment of Andy Scopes as COO IP…
2021: the year of the omnichannel cloud contact centre – Craig Farley, Head of Consulting, IPI As this unprecedented year…
IP Integration (IPI), the digital contact centre specialist, today announced that it has been honoured by Genesys, a global leader…
4 ways to keep employee engagement with contact centre agents high during lockdown Craig Farley, Head of Applications Consulting, IPI…
IP Integration launches IPI Cloud AI for Contact Centres New SaaS solution gives customers access to self-service functionality irrespective of…
5 benefits of an effective contact routing strategy within the contact centre – Steve Murray, Solutions Director, IPI A modern-day…
is your contact centre listening to your vulnerable customers? Steve Murray, solutions director at IPI Covid-19 has had a resounding…
The future of the contact centre post Covid-19 – Coronavirus has forced unprecedented change upon the contact centre, testing every…
Why now is the time of the contact centre chatbot By Steve Murray, Solutions Director, IPI The effects of the…
Managing workforce engagement during COVID-19 Craig Farley, Head of WEM Consultancy IPI Contact centres have seen numerous changes in response…
IPI teams up with UK Youth to help young people build bright futures – Reading-based company has so far raised…
IPI implements AI chatbot for Northern Ireland Water Part of digital transformation strategy to enhance customer experience within utility company…
2020: the year of contact centre automation – By Steve Murray, Solutions Director, IPI Automation in customer service is not…
Hillarys transforms contact centre operations with IPI Contact centre enhancements save £500K in first year, reduce attrition rates, boost customer…
IP Integration bolsters its cloud-based portfolio with Genesys New partnership extends strategy to deliver greater choice and flexibility to customers…
Contact Babel has published its latest report entitled, “The Inner Circle Guide to AI, Chatbots and Machine Learning” looking at…
IP Integration appoints leading technology entrepreneur, Alastair Mills, to its board and builds senior team for next stage of growth…
IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK Enterprise Growth Partner of…
Newly branded IP Integration Named Enterprise Growth Partner of the Year by Westcon-Comstor IP Integration, a leading provider of customer…