Enghouse Interactive has announced the launch of its new EMEA Partner Programme. The programme comprises a…
Tag: Enghouse Interactive
Enghouse Interactive Releases Version 9.0 of its Enterprise Contact Centre
Product Updates focus on enhancing collaboration, operational efficiencies, and reducing cost of ownership Enghouse Interactive have…
Company Culture is Holding Back the Connected Business, not Technology
Enghouse Interactive survey reveals culture and structure is inhibiting the growth of connected businesses, despite most…
Enghouse Systems Acquires IT Sonix AG
Enghouse Systems Limited have announced that it has acquired IT Sonix AG for a purchase price…
RIP Average Handle Time says Enghouse
Historically, many contact centres have prioritised reducing average handle times. In the past, the metric has…
Enghouse Interactive says Weatherproof Your Contact Centre
Enghouse Interactive looks at what measures can be taken by contact centre managers across the UK…