CXone@home Enables Contact Centre Staff Work From Home
NICE Launches CXone@home to Enable Immediate Contact Centre Transition to Work-From-Home in Response to COVID-19 NICE have announced CXone@home, a limited time offering to support…
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NICE CXone Adds Artificial Intelligence Capabilities
NICE inContact CXone Spring 2019 Release Adds End-to-End Artificial Intelligence (AI) Capabilities NICE inContact have announced the Spring 2019 release of NICE inContact CXone, which…
NICE inContact CXone AI Self-Service Solution Helps TechStyle
NICE inContact CXone AI Self-Service Solution Helps TechStyle Improve Operational Efficiency, Enhance Customer Experience, and Drive Cost-Savings CXone with integrated SmartAction Omni-bot™, improves operational efficiency…
NICE inContact CXone Wins at Global Contact Centre Awards
NICE inContact CXone Named Best New Technology Solution by ICMI Global Contact Centre Awards NICE inContact was recognized for its commitment to improving the customer…
NICE inContact Introduces CXone Contact Centre Platform
NICE inContact Introduces CXone – the World’s No. 1 Cloud Customer Experience Platform CXone is a fully-integrated and open cloud contact centre platform combining the…