Severn Trent Announces New Customer Contact Centre in Leicester creating 40 New Jobs
Severn Trent has announced plans to open a new customer contact and dedicated training centre that will create 40 new jobs in Leicester, with more to come.
The Midlands-based company is now on the search for new customer advisors to create a brand-new team based in the city.
The new contact centre, which will be located at Severn Trent’s Leicester Water Centre, is part of the company’s broader investment plan. The announcement builds on Severn Trent’s plans to invest nearly £13bn over the next five years, that’s due to generate up to 7,000 new jobs directly and across its supply chain, significantly boosting the regional economy.
Steph Cawley, Customer Operations Director at Severn Trent, said:
“Leicester is a vibrant city with incredible diversity and talent, making it the perfect location for our new contact centre. But this isn’t just about creating jobs—it’s about working together to support our communities. We’re also excited to share our investment plans and welcome support from businesses and groups willing to help us achieve our goals to help those who need it across the wider region.
“We want a brand-new team of people who will bring their unique differences and life experiences to help deliver the best service to our customers – so we want to encourage anyone, even if no direct customer experience, to see if there’s an opportunity for you.”
We provide over eight million people across our region with fresh, clean drinking water every day – that’s about two billion litres. And when they’ve finished with it, we take it away again and clean and treat it before returning it safely to the environment.
To make sure that our customers can continue to enjoy our product for years to come we’re investing more than £6bn between 2020 and 2025 on new and existing assets like pipes, treatment works and reservoirs.
For additional information on Severn Trent Water visit their Website
