Contact centres should use new technology to shield payment card data from call centre agents &…
Category: – PCI DSS/GDPR
Closing Soon: PCI DSS Tell Us How Much You Know
PCI DSS compliance is one of the hottest topics in the world of contact centre compliance…
How Can My Contact centre become PCI DSS Compliant?
How can my contact centre become PCI DSS compliant? A check list of considerations from Simon…
Personal Data – The Misconceptions in the Contact Centre
The five biggest myths around personal data security are explained by security specialists Eckoh Consumers in…
Syntec Assist Allied Irish Bank with PCI DSS Compliance
Allied Irish Bank, AIB, is a financial services group operating predominantly in the Republic of Ireland…
Careless Talk Costs Money according to Eckoh Poll
Careless Talk Costs Money according to Eckoh Poll – More than a third of people have…
Simplify Card Payment Process Ditch the CVV Code
It’s time to simplify the card payment process! Take the first step by ditching the three-digit…
Thames Water Selects Eckoh To Fulfil Secure Payments Contact
Thames Water Selects Eckoh To Fulfil Secure Payments Contact – Eckoh plc have announced that it…
How can my contact centre become PCI DSS compliant?
How can my contact centre become PCI DSS compliant? A check list of considerations After three…
Ultracomms Partner with CallMiner to add analytics to PCI Cloud Platform
Ultracomms partners with CallMiner to add market-leading interaction analytics solutions to its PCI certified cloud platform…
Mitigating security risk by sensitive call recordings
Protecting your legacy – mitigating the security risk posed to businesses by sensitive customer call recordings…
PCI DSS in Contact Centres – Syntec White Paper
PCI DSS in Contact Centres: This updated report presents the findings of our investigation into how…
Ultracomms Achieves PCI DSS Certification for Cloud Platform
Ultracomms Achieves Payment Card Industry Data Security Standard (PCI DSS) Level 1 Certification for its Cloud…
Dispelling the Myths of PCI DSS – Matthew Bryars CEO Aeriandi
Dispelling the Myths of PCI DSS – Matthew Bryars, CEO of Aeriandi Almost a decade on…
British Heart Foundation signs with Semafone to Secure Phone Donations
British Heart Foundation signs with Semafone to secure phone donations – The nation’s heart charity bolsters…
PCI DSS Compliance – The Definitive Guide to
PCI DSS Compliance – The Definitive Guide to. The aim of Payment Card Industry (PCI) Data…
Aeriandi and Sage Pay Extend Relationship With PCI-DSS Agreement
Aeriandi and Sage Pay Extend Relationship With New PCI-DSS Partner Agreement Partnership will see the two…
A day in the Life of a Contact Centre Card Payment
A day in the life of a contact centre card payment – what does happen to…
PCI DSS Certification – the lowdown according to Ultracomms
PCI DSS Certification – why it matters and what you need to know by Darren Sullivan,…