Sky’s Kay Burley Thanks Webhelp’s Falkirk contact centre Team for Helping to Launch Sky Mobile Sky…
Category: – Outsource
What Does 2017 Have In Store for the Contact Centre Industry?
Out with the old, in with the new: what does 2017 have in store for the…
EE Brings Back Customer Service to UK Contact Centres
EE becomes first UK mobile operator to bring back all customer service calls to contact centres…
Grosvenor secures two-year contract extension with Scottish Power
Scottish Power, one of the UK’s leading providers of gas and electricity across the UK, has…
alldayPA Contact Centre Hits Record Call Figures for 2016
Manchester-headquartered alldayPA – the UK’s leading telephone answering service for SMEs and entrepreneurs – has handled…
MP Congratulates Webhelp Rothesay Contact Centre
Westminster MP for Argyll & Bute, Brendan O’Hara, has congratulated Webhelp and easyJet for their commitment…
Bexit Fuels Record Turnover for Callcare Contact Centre
Contact centre operator CALLCARE has achieved record turnover month-on-month since the UK’s decision to leave the…
Ascensos Announce New Clydebank Contact Centre
Ascensos, the Motherwell-based contact centre outsourcer, has announced it is creating up to 160 jobs as…
Teleperformance Completes Contact Centre Investment
Teleperformance have announced it has reopened its Gateshead operations centre after a multi-million pound refurbishment. The…
Private Sector Dominates Outsourcing Market
Private Sector dominates Outsourcing market in in 2016 despite overall slowdown Telecoms and financial services companies…
Sitel UK Raises Funds in Honour of Transgender
Sitel UK contact centre raises funds in honour of Transgender – Day of Remembrance Sitel UK…
British Airways to Outsource Contact Centre Operation?
British Airways have announced that is considering outsourcing its UK contact centre operation in an effort…
RSVP Artists Launch at RSVP Manchester Media City
RSVP Media Response Ltd opened their Manchester branch in October, and is experiencing a fantastic welcome…
Spark Response Secures Contract with Weight Watchers
Spark Response secures contract with Weight Watchers which sees UK customer service operations re-shored to Gateshead…
easyJet Create 37 Jobs at Webhelp Contact Centre
easyJet, Europe’s leading airline has created 37 new jobs at leading global customer experience and business…
Hull City Council Agree Outsource Partnership with Civica
Hull City Council agrees Outsource Partnership with Civica to run their contact centre services ahead of…
Sitel UK Awarded National Citizen Service Contract
Outsourcing customer experience experts, Sitel UK, has been awarded a contact centre contract to provide contact…
The Great Sitel Bake Off Raises Money at Contact Centres
The Great Sitel Bake Off raises more than £2000 at its “World’s Biggest Coffee Morning” for…
Manila Philippines Attractive Option For Contact Centre Services
Intelenet® launches a new facility in Manila to cater to UK interest in the Philippines’ offshoring…