Broadacres Housing Association Uses Enghouse Contact Centre Platform to Revolutionise Customer Interaction Approach In order to…
Category: – Case Study
EasyRoommate and Vivastreet strengthen customer experience
EasyRoommate and Vivastreet strengthen global customer experience through 8×8. The world’s leading flat sharing website, EasyRoommate…
Contact Centre Case Study: Edwardian Group London
Contact Centre Case Study: Edwardian Group London – For more than forty years, Edwardian Group London…
Enghouse Interactive Technology Helps George Banco
George Banco has implemented Enghouse Interactive Communications Centre (EICC), a flagship customer interaction solution, from contact…
Intellicom contact centre technology in Eircode
Intellicom’s contact centre technology plays key role in Eircode project success Intellicom have announced that its…
Infinity Drives Efficiency & New Business for Webhelp
Infinity drives insight, efficiency and new business gains for Webhelp UK Recognised as one of the…
CX Gives Intelligent Answers for KLM
Ask a Question’ Gives Intelligent Answers for KLM – Online self-service from CX Company is ‘the…
Freedom Finance Enhances Customer Experience with Noble Systems Blended Solution
Freedom Finance Enhances Customer Experience with Noble Systems Blended Solution – Noble Systems have announced that…
Rant & Rave Sky’s the limit for latest client
The Sky’s the limit for Rant & Rave’s latest client partner – Sky, Europe’s leading entertainment…
Travis Perkins creates virtual contact centre in the cloud
Travis Perkins creates virtual contact centre in the cloud to transform service operations – Travis Perkins,…
27 Years of growth sees RSVP become UK’s Leading Contact Centre
27 Years of growth sees RSVP become one of UK Leading Contact Centre RSVP Media Response…
Loan Science Optimises Noble Systems Technology
Loan Science Optimises Contact Programmes with Noble Systems Technology Noble Systems, a global leader in unified…
Business Stream join the Raveolution with Rant & Rave
Business Stream, Scotland’s largest provider of non-domestic water and waste water services, has celebrated its innovative…
Sabio helps BGL Group optimise customer engagement with SMS messaging
Sabio helps BGL Group optimise customer engagement with pro-active outbound SMS messaging Leading financial services business…
CallMiner selected by Foxtons to Improve Agent Performance
CallMiner selected by Foxtons to Improve Agent Performance and Customer Service CallMiner, rated first in customer…
Sinclair Voicenet Deploys Real-Time Process Optimisation for Ageas Retail
Sinclair Voicenet Deploys Real-Time Process Optimisation for Ageas Retail Ageas Retail Intermediary has unveiled one of…
DBF and Tipp24 A Winning Outsource Partnership
DBF and Tipp24 – A winning partnership with DBF has proved the value of outsourcing for…
Eckoh Provides Hillarys with secure phone payment solutions
Secure payment solutions and multi-channel customer service provider Eckoh, has won a new three year contract…
Content Guru provide Cloud Contact Centre Services to Chubb
Content Guru and KPN Secure Deal with Chubb to provide Cloud Contact Centre Sevices Content Guru’s…