ONE Awards Winners Announced and Celebrated Onstage at Calabrio Customer Connect (C3) Calabrio, the workforce performance…
Category: – Awards
Sensée & Bupa Outsourcer of the Year at Northern Contact Centre Awards
Sensée and Bupa homeworking team named Outsourcer of the Year (Medium) at the 2023 Northern Contact…
Interact named Northern Outsourced Contact Centre of the Year
Interact Contact Centres is delighted to announce that it has won Large Outsourced Contact Centre of…
Echo NI Shortlisted at Northern Ireland Contact Centre Awards
Echo NI has been shortlisted for Customer Contact Manager of the Year and Best Outsourced Partnership…
Connect Assist Wins Award for Emergency Ukraine Support Line
Connect Assist is celebrating winning Silver in the ‘Best Advice Line / Helpline’ category at the…
Winners revealed at the Welsh Contact Centre Awards
Winners revealed at the Welsh Contact Centre Awards organised by Cnect Wales The heroes of Wales’…
Innovation and Business Transformation awards for FourNet
Digital transformation and customer experience experts, FourNet, have been recognised for their innovation and business transformation…
Content Guru’s AI Solution Wins Computing Cloud Excellence Award
Content Guru’s AI Solution Wins Computing Cloud Excellence Award at 2023 Ceremony Content Guru, one of…
Content Guru – Exemplary Vendor in Ventana Contact Centre Buyers Guide
Content Guru Named an ‘Exemplary Vendor’ by Ventana Research in its 2023 Contact Centre Suites Buyers…
Finalists announced for European Contact Centre & Customer Service Awards 2023
The Finalists have been announced for the European Contact Centre & Customer Service Awards 2023 The…
PCI Pal Receives Triple Shortlisting at the Payments Awards 2023
PCI Pal have announced it has been announced as a finalist in three categories at this…
Content Guru Named in 2023 Gartner Magic Quadrant for Contact Centre as a Service
Content Guru Named in 2023 Gartner® Magic Quadrant™ for Contact Centre as a Service Content Guru,…
Frost & Sullivan Recognises Puzzel as the 2023 Company of the Year
Frost & Sullivan Recognises Puzzel as the 2023 Company of the Year for Innovative CCaaS Solutions…
Five9 Named a Leader in 2023 Magic Quadrant for Contact Centre as a Service
Five9 Named a Leader in the 2023 Magic Quadrant for Contact Centre as a Service Five9…
Business Systems Named On Crown Commercial Service’s Network Framework
Business Systems Named As Supplier On Crown Commercial Service’s Network Services 3 Framework covering Contact Centre…
FourNet in Finals of the NW Business of the Year Awards
FourNet in Finals of the NW Business of the Year Awards – Judges consider growing tech…
Local Government Contract Wins See Content Guru’s storm 6m Support Citizens
New Local Government Contract Wins See Content Guru’s storm Platform Support Over 6M UK Citizens Content…
FourNet Scoops NICE CX Partner of the Year Award
FourNet has been singled out as a key customer experience partner by NICE, one of the…
Calabrio Awarded Workforce Innovation of the Year
Calabrio Awarded Workforce Innovation of the Year at Customer Contact Week Excellence Awards Calabrio, the workforce…