The winners of the European Contact Centre and Customer Service Awards (ECCCSA) 20th edition will be…
Category: – Awards
Content Guru Wins at Utility Week Awards 2020
Content Guru, leader in Customer Engagement and Experience contact centre solutions, has been awarded “Utility Partner…
Vonage wins Partner of the Year Award from Salesforce
Vonage have announced that Salesforce.org has named Vonage as winner of its 2020 Cross-Industry Independent Software…
Judges Appointed to UK National Contact Centre Awards
The industry’s longest running awards programme, the UK National Contact Centre Awards, has today announced the…
FourNet’s ANTENNA Wins Top Comms Business Award
FourNet’s ANTENNA service scoops another top award – Win for shared Central Government communications service at…
Tickets Go On Sale As ECCCSA 2020 Goes Virtual
The 20th edition of the European Contact Centre and Customer Service Awards (ECCCSA) will be announcing…
Welsh Contact Centre Awards – And The Winners Are…..
Welsh Contact Centre Awards – And The Winners Are….. These are the champions that answered Wales’…
UK National Contact Centre Awards Open for Nominations
The UK National Contact Centre Awards 2021 are now accepting nominations, according to organisers the CCMA…
BGL Charitable Work Recognised at NECCA Awards
BGL’s charitable work in the aftermath of COVID-19 is recognised at North East Contact Centre Awards…
North East Contact Centres Celebrate at Online Awards
North East Contact Centre industry celebrates talent in online awards ceremony after a challenging 2020 This…
FourNet named Avaya Growth Partner of the Year
FourNet has been named Growth Partner of the Year 2020 at Avaya’s Annual Partner Summit Awards…
Sensée & Allianz Win at Northern Contact Centre Awards
Sensée and Allianz Partners homeworking team scoops top prize at the 2020 Northern Contact Centre Awards…
Calabrio Winners of Analytics Competition and ONE Award
Calabrio Spotlights Winners of Analytics Competition and ONE Awards at Virtual Customer Conference Calabrio, the customer…
Content Guru Martin Taylor Named Among UK Business Leaders
Co-Founder and Deputy CEO at Content Guru, Martin Taylor, is Named Among UK’s Top 50 Most Ambitious Business…
Five9 Receives Customer Experience Innovation Award
Five9 Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine Five9 Workflow Automation honored for improving customer…
Finalists announced For Largest Contact Centre Awards
ECCCSA 2020 Finalists announced as the largest contact centre awards see a 23% uplift in entries…
TTEC Effective Employee Engagement Contact Centre
TTEC in EMEA sweeps the board winning awards for Best Contact Centres, Most Effective Employee Engagement,…
UK National Contact Centre Awards Winners Announced
UK National Contact Centre Awards Winners Announced at Extraordinary Virtual Awards Ceremony – Winners include Sage,…
Content Guru Contact Centre as a Service Solutions Award
Content Guru Commended by Frost & Sullivan for Offering Superior Customer Engagement with its Advanced Contact…