Final Day for Contact Centre Awards Nominations
Final Day for UK National Contact Centre Awards Nominations – Nominate individuals and teams for free on the awards website…
Awards
Noetica Shortlisted for Blending Human & AI Award
1 Week to Enter National Contact Centre Awards
Big Winners at North East Contact Centre Awards
Reasons to Enter National Contact Centre Awards
21st Welsh Contact Centre Awards – Shortlist Announced
4 Weeks Left to Enter UK National Contact Centre Awards
Ultracomms wins Excellence Award for PCI DSS Compliance
UK National Contact Centre Awards – Toolkit
Nominations for Contact Centre Awards Now Open!
The UK National Contact Centre Awards, organised by the CCMA, are the longest established and largest UK Awards programme in…
UK National Contact Centre Awards 2019 Nominations
UK National Contact Centre Awards 2019 Open for Nominations on 10 December – Nominate individuals and teams for free on…
Aspect Customer Hoist Finance Wins at ECCCSAs
Aspect Software customer Hoist Finance wins silver award at the European Contact Centre and Customer Service Awards 2018 Hoist Finance…
Ventrica Takes Home Silver Award at the ECCCSAs
Ventrica takes home ‘Silver’ at the European Contact Centre & Customer Service Awards for its partnership with New Look –…
Webhelp & SKY Scoop Hat Trick of Awards
Global customer experience expert, Webhelp, and leading telecommunications provider, Sky, were celebrating again after taking home the award for Best…
European Contact Centre and Customer Service Awards 2018
Winners announced at the European Contact Centre and Customer Service Awards 2018 – Booking.com wins Best Large Contact Centre and…
TTEC Wins Best Pan-European Contact Centre Award
TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards (ECCCSA) 2018 CX transformation…
Contact Centre Network Northern Ireland Awards
Contact Centre Network Northern Ireland (CCNNI) host inaugural industry awards Contact Centres from across the industry in Northern Ireland were…
Content Guru Challenger in Gartner Magic Quadrant
Content Guru Positioned as a Challenger in the 2018 Gartner Magic Quadrant for Contact Centre as a Service, Western Europe…
Puzzel Improves position in Gartner’s Magic Quadrant
Puzzel has been positioned by Gartner, Inc as a Challenger in the Magic Quadrant for Contact Centre as a Service,…