New Categories at ECCCSAs Reflect Changing Industry
• 7 new categories at this year’s ECCCSAs • New categories reflect a focus on employee engagement and growth of…
Awards
Eckoh Wins Best end-to-end Customer Engagement Provider
ECCCSA Early Bird Offer Closes Soon – Enter NOW!
BGL Group Picks Up Awards at UK National Contact Centre Awards
Mark Lonie Recognised at UK National Contact Centre Awards
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards
UK National Contact Centre Awards Winners Announced
Judges Prepare For Questions about ECCCSAs
ECCCSA Awards 2018 Now Open for Nominations
MatsSoft Positioned in Gartner Magic Quadrant
MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a Service Evaluation Based on…
Serco & Content Guru Win at European Technology Awards
Cloud contact centre technology provider Content Guru has been awarded the ‘Vertical Solution of the Year’ accolade at the European…
CardEasy wins the Genesys ‘Best Security Solution’ Award
CardEasy wins the Genesys ‘Best Security Solution’ Award at Call & Contact Centre Expo 2018, London Teon Rosandic, SVP Sales,…
VoiceSage Wins Network Computing ROI Award
VoiceSage Wins Network Computing ROI Award – Customer communications and outreach solution leader claims latest user-voted recognition of achievement VoiceSage,…
Welsh Contact Centre Awards – and the winners are…..
The best contact centres in Wales as Claudia Winkleman crowns champions in £650m sector The top performers in Wales’ contact…
Parseq’s Mark Lonie Shortlisted in National Contact Centre Awards
Parseq’s Mark Lonie has been shortlisted in the Customer Experience Champion category at the 2018 UK National Contact Centre Awards…
Nominations close for 2018 UK National Contact Centre Awards
Nominations close for 2018 UK National Contact Centre Awards • 25% increase in entries compared to last year • Face-to-face…
Severn Trent Strike Gold at UK Complaints Handling Awards
Severn Trent has been recognised for its great customer service by being handed the ‘Best Utility’ award at the UK…
Last Week for UK National Contact Centre Awards
– Simplified entry process means it only takes around 15 minutes to enter – Downloadable Toolkit walks you through the…
IP Integration Growth Partner of the Year by Avaya
IP Integration, a leading provider of customer engagement solutions, has been merited with the 2017 UK Enterprise Growth Partner of…