Awards

Double win for Geoffrey Insurance’s contact centre at Insurance Choice Awards Motor and Pet Insurance provider, Geoffrey Insurance celebrated a…

• 7 new categories at this year’s ECCCSAs • New categories reflect a focus on employee engagement and growth of…

Best end-to-end Customer Engagement Provider 2018 award goes to the Eckoh Experience Eckoh plc, the global provider of secure payment…

• Early Bird Offer helps organisations maximise recognition opportunity • ECCCSA offers are one entry at a reduced rate and…

BGL Customer Services, the customer service arm of leading digital financial services distributor BGL Group, is celebrating once again after…

Parseq’s Mark Lonie has won silver in the Customer Experience Champion category at the 2018 UK National Contact Centre Awards,…

Nick Upton, who works for outsourced customer contact centre Ventrica has won a Gold award at the UK National Contact…

– Winners announced at a gala dinner at The Brewery in London last night (15 May) – The industry’s largest…

Judges prepare for questions about ECCCSAs • Chair of the Judges, Ann-Marie Stagg hosts webinar at 13:00 BST on 25…

European Contact Centre and Customer Service Awards open for nominations • Nominations open on 4 May and close on 13…

MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a Service Evaluation Based on…

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