ECCCSA 2018 Finalists Announced as Tickets Go On Sale
ECCCSA 2018 finalists announced as tickets for the spectacular Awards Evening go on sale • Organisations from 19 European countries…
Awards
Record number of Entries to ECCCSA Awards
Last Day To Enter The ECCCSA Awards 2018
Echo Managed Services Takes Home SWCCF Award
Winners Rave About ECCCSAs with Less Than 2 Weeks to Enter
Business Systems Awarded ‘Partner of the Year’ 2018 by NICE
New Categories at ECCCSAs Reflect Changing Industry
Eckoh Wins Best end-to-end Customer Engagement Provider
ECCCSA Early Bird Offer Closes Soon – Enter NOW!
BGL Group Picks Up Awards at UK National Contact Centre Awards
BGL Customer Services, the customer service arm of leading digital financial services distributor BGL Group, is celebrating once again after…
Mark Lonie Recognised at UK National Contact Centre Awards
Parseq’s Mark Lonie has won silver in the Customer Experience Champion category at the 2018 UK National Contact Centre Awards,…
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards
Nick Upton, who works for outsourced customer contact centre Ventrica has won a Gold award at the UK National Contact…
UK National Contact Centre Awards Winners Announced
– Winners announced at a gala dinner at The Brewery in London last night (15 May) – The industry’s largest…
Judges Prepare For Questions about ECCCSAs
Judges prepare for questions about ECCCSAs • Chair of the Judges, Ann-Marie Stagg hosts webinar at 13:00 BST on 25…
ECCCSA Awards 2018 Now Open for Nominations
European Contact Centre and Customer Service Awards open for nominations • Nominations open on 4 May and close on 13…
MatsSoft Positioned in Gartner Magic Quadrant
MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a Service Evaluation Based on…
Serco & Content Guru Win at European Technology Awards
Cloud contact centre technology provider Content Guru has been awarded the ‘Vertical Solution of the Year’ accolade at the European…
CardEasy wins the Genesys ‘Best Security Solution’ Award
CardEasy wins the Genesys ‘Best Security Solution’ Award at Call & Contact Centre Expo 2018, London Teon Rosandic, SVP Sales,…
VoiceSage Wins Network Computing ROI Award
VoiceSage Wins Network Computing ROI Award – Customer communications and outreach solution leader claims latest user-voted recognition of achievement VoiceSage,…