Industry leaders are transforming their online customer service and support channels to improve the customer experience, reduce costs and increase satisfaction scores.
Join LivePerson at one of our Engagement Matters events to hear how leading brands are implementing digital strategies to better understand and engage their online customers:
Featuring
Clifton Pavillion, Bristol – 11th November:12:00 – 17:00
EDF Energy’s E-Services Manager, Andy Came, will explain how his company is intelligently engaging customers on its website to deliver a more personalised customer experience.
Sun Life Direct’s Head of Digital, Colin McDougall, will discuss how his company is replicating the offline customer experience in its digital channels.
Glaziers Hall, London. – 26th November: 12.00 to 17.00
Plusnet’s Ecommerce Manager, Ben Fretwell, will explain how digital engagement has become integral to deflecting inbound calls and increasing sales volumes.
These events are a great opportunity for you to share your ideas and experiences and to learn about the tools organisations are using to reinvent the customer experience.
Kind regards
Tony Heyworth
International Marketing Director
Attendance at these events is complimentary.
LivePerson (UK) Ltd. 250 South Oak Way, Green Park, Reading, RG2 6UG, UK
