The Rise and Fall of the 0800 Number
The Rise and Fall of the 0800 Number in the contact centre Alan Ranger, VP Global Market Development, LivePerson “The…
LivePerson
LivePerson & HSBC Bring Conversations to Banking
Global collaboration brings new level of convenience to customers LivePerson, Inc. have announced an agreement with HSBC to bring conversational…
LivePerson Technology enables TalkTalk customers to ChatChat
Technology provider LivePerson is teaming up with TalkTalk to help the telecoms provider move from a traditional telephone-based customer service…
Transform Customer Services with Live Chat
Industry leaders are transforming their online customer service and support channels to improve the customer experience, reduce costs and…
Beagle Street goes live with web chat solution
Beagle Street, the BGL Group’s online life insurance provider, has gone live with a web chat solution from Sabio to…