Contact Centre Resource Planning for Hybrid and WFH Models
Contact Centre Resource Planning – How To Do Resource Planning for Hybrid and WFH essential information from Ventrica If you’re…
Contact Centre Resource Planning – How To Do Resource Planning for Hybrid and WFH essential information from Ventrica If you’re…
What does the future of CX look like? Free white paper from Ventrica If we’ve learned anything from the past…
Omnichannel Shopping and Removing Friction between In-Person and Digital Experiences – Contact Centre Outsoure Company Ventrica discusses. The retail industry…
How To Manage Remote Teams & Ensure Their Wellbeing – Jo Regan-Ile, Chief People Office at Ventrica, gives valuable advice…
Zoopla Announce Outsource agreement with Ventrica – Zoopla the property website, have announced that they are to outsource their customer…
Ventrica – In today’s fast paced and challenging business environment, maintaining good customer relations is critical to the success of…
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Jo Regan-Iles as…
Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip brands, is pleased to announce the appointment of Iain Banks as…
Ventrica secures place as a supplier on Government’s Crown Commercial Services Framework Ventrica, a leading European outsourced customer management business,…
Contact Centres trends in 2022 & the return of the customer relationship For years, the end customer experience (CX) has…
Ventrica is first British-based BPO to open in Jamaica – Ventrica the fast-growth multilingual customer service specialist is expanding into…
Ventrica appoint Will Marsden as Commercial Director at Southend contact centre Ventrica, the fast-growth multilingual customer management outsourcer for blue-chip…
Ventrica launches Digital Multilingual Bureau (DMB) to provide fast-growth businesses both digital and multilingual customer service support charged on a…
Ventrica appoints Katherine Brown as Marketing & Communications Director to support global growth plans, marketing strategy and positioning Ventrica the…
Outsourced customer management service provider Ventrica last night picked up two awards at the prestigious European Contact Centre & Customer…
Ventrica appoints Kathryn Chivers as Chief Service Delivery Officer to shape operational and client excellence Ventrica, the outsourced contact centre…
Contact centres are an essential part of any business that wants to deliver an unrivalled customer experience. Whether complaining, praising,…
People, peaks and personality: getting recruitment right in contact centres Recruitment has never been an easy task, regardless of which…
What is Customer Experience? Peter Tetlow, Client Solutions Director at Ventrica, explains his take on what customer service is for…