The Post Pandemic Contact Centre Will Never be the Same
The Post Pandemic Contact Centre Will Never be the Same – Mark Walton, CEO at Sensée, looks at what the…
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Sensée Creates Framework for Successful Homeworking
Sensée creates Strategic Framework for Successful Homeworking – Framework already being used to steer the post-lockdown homeworking strategies of leading…
Work-from-home Part of the New Normal for Contact Centres
Work-from-home to be part of the new normal for over 50 per cent of UK contact centres Work-from-home could be…
Homeworking During COVID-19: A New World of Work
Homeworking During COVID-19: A New World of Work Steve Mosser is Group CEO at Sensée So, amidst the chaos and…
Sensée Announces 1,000 Work-At-Home Contact Centre Jobs
Sensée announces 1,000 new UK work-at-home contact centre jobs Homeworking specialist Sensée is creating 500 new permanent and 500 new…
Sensée Create Tech To Deploy Contact Centre Workers At Home
Sensée creates technology ecosystem for businesses to easily deploy contact centre workers at home Homeworking specialist Sensée has launched CloudWorks™,…
NI Executive Ministers Announce 300 job Investment by Sensée
NI Executive ministers announce unique 300 job investment by Sensée that will see the creation of 300 work from home…
Home Workers Happier Despite Choosing to Work More Hours
British home workers are also spending more time caring for family members New research has found that home-based employees are…
UK Contact Centre Workers have Right to Request Flexible homeworking
UK contact centres are bracing themselves for a flood of requests from employees wanting to work more flexibly, including from…
Returning service operations to the UK? Try cloud-based homeworking
The tide is turning in the outsourcing world. What was once a flood of companies turning their back on local…
Sensée Reaches Milestone of 500 UK Home Agents
Contact centre homeworking specialist Sensée has appointed its 500th HomeAgent as the company continues to expand its UK operations. Sensée’s…
Sensée joins CIFAS
Homeworking specialist Sensée has become one of the first contact centre outsourcers to join CIFAS – the UK’s Fraud Prevention…