New Liberty RPA from Netcall Unlocks Business Efficiencies
New Liberty RPA offering from Netcall will unlock business efficiencies across all sectors Amid a turbulent and pressurised COVID landscape,…
New Liberty RPA offering from Netcall will unlock business efficiencies across all sectors Amid a turbulent and pressurised COVID landscape,…
2021 The year of the customer experience in the contact centre where technology will intertwine as businesses vow to conquer…
Cardiff City Council teams up with Netcall to support Test, Trace and Protect efforts – By working with Netcall, Cardiff…
For two in five UK consumers, the telephone has replaced face-to-face interactions during the pandemic 41% of UK consumers say…
The new era of the contact centre – Richard Farrell, Chief Innovation Officer at Netcall The workplace has changed drastically…
Croydon Council creating more time to look after the vulnerable – By upgrading its digital services, the council has been…
Multichannel, Omnichannel… How to tell the difference? The terms multichannel and omnichannel contact centres are readily banded around and most…
Hampshire Trust Bank (HTB) is a digitally-focussed specialist bank staffed by experts that enable UK businesses to realise their ambitions.…
Chesterfield Royal Hospital improves appointment system for patients – Providing one place to go to confirm, rebook or cancel hospital…
Hertsmere Borough Council makes life easier (and faster) for internal teams to support citizens using Netcall’s low-code solution, Liberty Create.…
Release your Innovation Free workshop for public sector leaders Thursday 27th September 2018 Crowndale Centre (Camden Council) NW1 1BD Digital…
Nationwide and MatsSoft celebrate 14-year anniversary with license renewal to strengthen digital-first strategy – MATS will continue to support over…
MatsSoft Positioned in the Niche Players Quadrant of the Magic Quadrant for High-Productivity Application as a Service Evaluation Based on…
The growing worldwide shortage of coding resource is being tackled head-on by Low-code software platforms that empower non-coders to design,…
Netcall plc and MatsSoft Ltd, provider of the leading cloud Low-code platform, MATS®, have today announced that the companies have…
Netcall complete the accreditation process for the Medical Interoperability Gateway (MIG). This means Netcall can allow secure sharing of patient…
Change management: making change a success Tuesday 13th June The role of the contact centre in achieving business growth and…
4 best practices when moving your contact centre to the cloud – Cloud solutions are an efficient way of delivering…
How to secure more budget for your contact centre – Netcall explains When consistently trying to make efficiency savings in…