Study Reveals Innovation & Cost Are Key Drivers of Cloud
Study Reveals Innovation and Cost Control Are Key Drivers of Cloud Communications Adoption in Europe Mitel survey of 1,000+ decision…
Mitel
Nine Contact Centre Trends to Watch in 2017
Nine Call Centre Trends to Watch in 2017 Christian Szpilfogel, Mitel VP Strategy and M&A Business Development We saw a…
On-Premise vs Cloud Contact Centre: Which is Right and When?
On-Premise vs Cloud Contact Centre: Which is Right and When? Asks Brian Spencer General Manager, Contact Centre, Mitel Once the…
Contact Centre – Transformational Communications Seminar
Contact Centre – Mitel Transformational Communications Seminar Wednesday 9th September 2015 Agile, flexible communications solutions enhance your business processes, customer…
Mitel appoints Jane Brett to accelerate Contact Centre sector sales
Mitel appoints Jane Brett to accelerate Contact Centre sector sales in EMEA as new portfolio improves the customer experience Industry…
Mitel Introduces New Brand
Mitel have launched a new corporate brand which is the latest in a series of strategic moves that have transformed…
Phone and live chat is on the rise according to Mitel Report
Phone and live chat is on the rise, but only 6% of customers use social media to contact brands The…
Mitel Enhances Customer Service for South Lakeland and Eden District Councils
Mitel® has delivered a contact centre solution to South Lakeland and Eden District Councils in Cumbria, to enhance the customer…